Preston Han

Customer service rep was awesome! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! explained everything, and was very patient with our questions and concerns about our vehicle repair. Thanks! More

by karenleecowan Verified Customer Verified Customer

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Great service ! They were super fast on the approval process, very helpful. I do recommend this dealership. They were super fast on the approval process, very helpful. I do recommend this dealership. More

by calderon91010 Verified Customer Verified Customer

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So the vehicle was priced fairly, but it took a lot of haggling to get anywhere NEAR a price we were comfortable with paying. These guys know how to haggle. The sales people were all super professional an haggling to get anywhere NEAR a price we were comfortable with paying. These guys know how to haggle. The sales people were all super professional and polite, even when I started being....problematic. My wife LOVED the van. She WANTED the van. But I had a hard budget. Eventually we all compromised and I think we got a more than fair deal while they still made a profit. Win-win. The financing took a pretty long time, but they were busy (I think there were two other people there purchasing before us). By the end of the night (we wound up being there for like six or seven hours start to finish) we were grumpy, and the poor finance officer was grumpy. But he smoothed us out by the end of signing, and again, I was a TOTAL pain (I comb the whole contract, every page), but he was polite, if a tad brisqu. By the end we were all smiling and joking, and it ended on a high note. My only criticism would be get that poor finance officer some help! Minus one star for the crazy financing wait, but not any of the staffs fault at all. I would recommend buying here, and I will go back for my next vehicle. More

by e_rathjen Verified Customer Verified Customer

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You guys always show lots of love. I live 5 mins away from DTLA but it’s worth the drive to Monrovia for the unmatched customer experience. Don’t ever change. Thanks Monrovia I live 5 mins away from DTLA but it’s worth the drive to Monrovia for the unmatched customer experience. Don’t ever change. Thanks Monrovia More

by oscarsc46 Verified Customer Verified Customer

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Tuve excelente servicio con el vendedor fue muy profesional en todas mis preguntas tanto en el préstamo como en el manejo del Jeep y las garantias profesional en todas mis preguntas tanto en el préstamo como en el manejo del Jeep y las garantias More

by mercadojosy68 Verified Customer Verified Customer

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Very good experience getting my Jeep serviced at Monrovia CDJR. Communication was professional and I was treated very well while I was there. Thank you CDJR. Communication was professional and I was treated very well while I was there. Thank you More

by r32931 Verified Customer Verified Customer

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This dealership was very professional and the customer service is top notch. Javier and Terry are the best! I highly recommend this dealership. service is top notch. Javier and Terry are the best! I highly recommend this dealership. More

by marcusambles Verified Customer Verified Customer

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They are so helpful and took them 5 minutes to take my car for oil change car for oil change More

by rayco57 Verified Customer Verified Customer

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Excellent service, especially Alberto Garcia who helped us from the ordering process to the day he handed keys. us from the ordering process to the day he handed keys. More

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Joshua Wagner II was very helpful, respectful and detailed. He explained to me what my Jeep needed and updated me through the process. detailed. He explained to me what my Jeep needed and updated me through the process. More

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