Preston Allerheiligen
Preston Allerheiligen at Five Star Ford
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Preston Allerheiligen | Page 3

Sales Professional

Five Star Ford

6618 NE Loop 820
North Richland Hills, TX 76180

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5.0
41 Reviews

I am Preston, there is a lot to know about me, but I am sure you are not trying to read a novel. The main things about me is that Honesty, Integrity, and Respect are valued pretty high to me. I have been on the baseball diamond since a young boy. 2020 I hung up the cleats and jumped to sales.

Dealership Experience

3 yrs, 10 mos

5.0

41 Reviews

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41 Reviews of Preston Allerheiligen

November 14, 2021

Dealership Rating
Employee Rating

I went in on Monday at 2:45 before 4:00 was driving away with the vehicle I wanted. Great customer service, friendly, and Preston provided excellent service. Overall, Five Star Ford gets my stamp of approva More

by geraldonstanfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Siva David "MIT" Christos

November 11, 2021

Dealership Rating
Employee Rating

Been speaking to Preston for a week or so and he stayed in touch. Did a great job and sold me a truck! I am very happy More

by Gbcavnar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 02, 2021

Dealership Rating
Employee Rating

Amazing customer service, fast processing. I would recommend to anyone looking for a new truck. More

by CarlosC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn McCain

October 25, 2021

Dealership Rating
Employee Rating

They advertised a vehicle listed at a good low price and then raised the price SIGNIFICANTLY when I asked for more information. False Advertising. I had to turn them into the FTC after they refused to let More

by z.ullom
Recommend Dealer
No
Oct 26, 2021

Five Star Ford responded

Unfortunately, human errors occur and that is exactly what occurred here. The Ford Explorer ST in question has been online since 10/17/21 at a price of $52,000. On Sunday, 10/24/21 to a price of $3,472 instead of the intended $51,000. We don't see how this happened, but it did. As soon as we became aware of the error on Monday morning the price was changed to $51,000 at 8:31 am. All of this information is available in our pricing software tool history page if you would like to see it. This is not a case of false advertising as any person shopping for a 2020 Ford Explorer ST would know that a price of $3,472 is not realistic based on market pricing as well as what would have been seen while shopping other pre-owned 2020 Explorers. We do have a disclaimer on our website that says “No claims, or warranties are made to guarantee the accuracy of vehicle pricing, payments or actual equipment. Call to confirm accuracy of any information”. When you called on Monday to inquire about the Explorer ST, we immediately told you of the error. This is in line with our disclaimer of a customer calling to confirm accuracy and we were upfront about the issue. We did not mislead you into thinking you could purchase the vehicle at that price. We do apologize for the error and work diligently to not have mistakes. There was no intent to deceive or mislead anyone with this mistake and we corrected it as soon as possible.

October 15, 2021

Dealership Rating
Employee Rating

Saw the vehicle I wanted online and Ford made it easy to communicate with the sales team to get my truck 10/10 More

by Rjuane6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn McCain

September 18, 2021

Dealership Rating
Employee Rating

Everyone is very friendly. They had a truck ordered I was interested in, they let me know when it arrived so I could look at it. More

by Sirviverwi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duy Nguyen

September 17, 2021

Dealership Rating
Employee Rating

Awesome sales team and Super professional! Five star Ford is the way to go when buying a Ford! More

by Jenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 17, 2021

Dealership Rating
Employee Rating

It was a great truck buying experience. Preston and the team exceeded my expectations. Would highly recommend. More

by JTC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 04, 2021

Dealership Rating
Employee Rating

Great Job 5 Star Ford and especially our sales representative, “Preston” Because of his diligence, we were able to achieve a deal that worked for himself and 5 Star and we were able to purchase a More

by OneOldMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duy Nguyen

August 20, 2021

Dealership Rating
Employee Rating

Preston was very professional and a huge help!!! Very pleased with the experience!! Price and finance was fair! I would recommend this 5 star Ford More

by Jake.jakemobley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Allerheiligen

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