Phillip Demersky | Page 12

Todd was extremely knowledgeable and very easy to work with. He was always friendly and quick with responses to any questions. The whole process was amazing and I’m in love with my VW Tiguan! with. He was always friendly and quick with responses to any questions. The whole process was amazing and I’m in love with my VW Tiguan! More

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Customer Service Unsatisfactory customer service. Everyone is in the same situation and some have more horrible circumstances than others. I work with customers from h Unsatisfactory customer service. Everyone is in the same situation and some have more horrible circumstances than others. I work with customers from home every day and give them my full attention and respond within 24 hours of their call or email. Very disappointed with Volkswagen! More

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The car I ended choosing was perfect, I am incredibly happy with the whole experience. If it were not due to the amazing help of the GM & Sales, this could not have happened. Thanks so much. happy with the whole experience. If it were not due to the amazing help of the GM & Sales, this could not have happened. Thanks so much. More

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Prestige dealership made my car shopping experience so smooth and stress free. Taft, Phil and John provided exceptional customer service and together worked diligently to put me in the vehicle that I real smooth and stress free. Taft, Phil and John provided exceptional customer service and together worked diligently to put me in the vehicle that I really wanted. The level of professionalism and expertise at Prestige was unmatched to my experiences in comparison to other dealerships. I look forward to future car purchases from Prestige and will highly recommend this dealership to prospective car shoppers. More

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Great experience as usual! I won’t buy from anywhere else. Friendly experienced staff. They make every experience better than the last. From Parts and Service to Sales I would not recommend anybody else else. Friendly experienced staff. They make every experience better than the last. From Parts and Service to Sales I would not recommend anybody else but Prestige. More

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Excellent buying experience The entire staff at Prestige VW did everything possible to ensure I was comfortable with my purchase. My salesman, Oscar Mejia, was knowledgeable, pat The entire staff at Prestige VW did everything possible to ensure I was comfortable with my purchase. My salesman, Oscar Mejia, was knowledgeable, patient, and accommodating throughout the buying process. Once we negotiated a fair price for the vehicle, it was off to Jasmine Kendrick's office to arrange for financing and discuss extended coverage. I was delighted to find that Jasmine was thorough, professional, and able to offer me a financing with a more competitive rate than what I'd arranged for through my local credit union. Overall the staff at Prestige VW were professional, knowledgeable, and patient--never pressuring me to buy any of their products. Suffice to say I'll be a customer for life! More

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My experience was excellent. I called Todd Mcelwee who I leased my previous car from I told him what I was looking for. And he made it happen. I'm very happy with the service he gave me. leased my previous car from I told him what I was looking for. And he made it happen. I'm very happy with the service he gave me. More

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Very profesional everybody focus and take care to the costumer I’m happy whit my Car now . Thanks a lot for everything :) and definitely I’m came back costumer I’m happy whit my Car now . Thanks a lot for everything :) and definitely I’m came back More

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Purchase experience - 2019 Alltrack I recently purchased a 2019 Alltrack. I am a VERY particular consumer - well informed with lots of questions and concerns. And I detest the stereotypi I recently purchased a 2019 Alltrack. I am a VERY particular consumer - well informed with lots of questions and concerns. And I detest the stereotypical salesperson crap. My experience at Prestige VW was exceptional from start to finish. My salesperson Todd McElwee was patient and knowledgable, promptly responded to my emails and phone calls, and was happily available at a couple of unannounced visits. Further - he passed more detailed inquiries to a tech, Kevin Builes, who deserved the Nobel Prize for "Patience in Dealing with a Customer" for his detailed explanations to my questions at both pre-purchase and delivery. These guys truly exeplify the best in their business and are invaluable assets to the dealership. Jasmine Kendricks was very pleasant and efficient and made the finance portion of the sale painless. Phillip Demersky - Straightforward, trustworthy, and - again - efficient. More

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People were all friendly. They answered all my questions. They promised me a white Jetta and they delivered. Just took too long to wait to sing paperwork. They promised me a white Jetta and they delivered. Just took too long to wait to sing paperwork. More

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