Phil Pettus
Phil Pettus at Kelly Ford
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Phil Pettus | Page 4

Internet Consultant

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

Contact Me
5.0
359 Reviews

I am a retired U.S. Air Force Veteran. I am married and have 3 grown adult kids and 7 grandchildren. I have been in the auto sales business since May of 2011 and at Kelly Ford since October 2011. I currently work in the Internet Sales Department. I was nicknamed Dr. Phil so if you stop in the dealership please ask for Dr. Phil. I am always here to help.

Dealership Experience

12 yrs, 9 mos

Industry Experience

13 yrs, 2 mos

5.0

359 Reviews

Write a Review

359 Reviews of Phil Pettus

March 04, 2021

Dealership Rating
Employee Rating

I was so impressed with the hassle free purchase of my vehicle. Phil and Paul were amazing. I was extremely impressed with Mike with how quick and easy the financing was. I will see you guys again in 3 ye More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, Paul Cotton

Mar 05, 2021

Kelly Ford responded

Michelle, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! The Kelly Ford Team

March 02, 2021

Dealership Rating
Employee Rating

Phil was amazing! Communication was very good! All staff members were very friendly & the dealings were transparent. I made a couple reasonable requests when purchasing the vehicle and they were met with o More

by CARF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich

Mar 05, 2021

Kelly Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. Please feel free to contact us if you have any questions on your vehicle. The Kelly Ford Team

February 13, 2021

Dealership Rating
Employee Rating

The entire Staff was very friendly and attentive, they were able to answer all questions and assist us in anyway. Phil Pettus was Excellent, he really assisted us and kept us well informed from the day w More

by bobchaney4006
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges , Cheryl

Feb 18, 2021

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Kelly Ford Team

December 28, 2020

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Employee Rating

Phil Pettus one of the best car salesman I've ever dealt with. No typical high pressure sales pitch. Just honest, knowledgeable information about the car and dealership. Felt more like a friend than high-pr More

by cdpsenior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Decker , Sandra Smith

Dec 31, 2020

Kelly Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Kelly Ford Team

November 13, 2020

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Employee Rating

recently purchased a 2013 ford taurus from kelly ford phil pettus was very good to work with no high pressure he made sure the car had no problems before he closed the deal when you go to kelly ford ask More

by dotschlag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges , Chuck Cooper

Nov 17, 2020

Kelly Ford responded

Thank you for the 5-stars! - The Kelly Ford Team

October 14, 2020

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Employee Rating

Always a pleasure doing business with Kelly Ford! Whether it’s getting my Ford serviced or buying a new Ford, the sales/service staff is top notch. If your in the market for new or used head to Kelly. More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 16, 2020

Kelly Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Kelly Ford Team

September 19, 2020

Dealership Rating
Employee Rating

I usually had a rule to never take my vehicle to a dealer for non warranty work. Kelly Ford changed that. Especially when they employ service advisors like Derek. I won’t take my truck to anybody else. Derek More

by mgodsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Ertz-Berger

Sep 23, 2020

Kelly Ford responded

Kelly Ford would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car needs and it was a pleasure working with you. We look forward to your next visit! Sincerely, The Kelly Ford Team

September 16, 2020

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Employee Rating

My salesperson Phil was very pleasant and patient while I decided what vehicle I wanted. as soon as the one i waited for arrived at the dealership he contacted me and was very helpful. I like that Kelly ford More

by adrienneroth
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Sep 18, 2020

Kelly Ford responded

Adrienne, thank you so much for the wonderful review of your experience at Kelly Ford. Phil is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your business. We hope to see you again soon. Sincerely, The Kelly Ford Team

July 28, 2020

Dealership Rating
Employee Rating

Great buying experience Kelly Ford employees go the extra mile to make sure everything is taken care of and the customer is happy. This is my 3rd vehicle purchased here More

by collinsfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Jul 31, 2020

Kelly Ford responded

At Kelly Ford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! The Kelly Ford Team

July 13, 2020

Dealership Rating
Employee Rating

Excellent Service, Product Knowledge and Professionalism Phil, was a true pleasure. I was dealing with no less than 4 dealerships in my selection process and purchase. Phil outshined at least 10 other peop More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook , Cheryl Shaton and did not rememebr who the Manager that handled my T.O. He was great as well.

Jul 16, 2020

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

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