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Phil Hadfield

Overview Reviews (34) Inventory (233)

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Phil Hadfield

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Phil Hadfield | Page 2

Sales and Leasing Consultant

Grieco Honda

1880 Hartford Avenue
Johnston, RI 02919

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5.0

34 Reviews

Overview Reviews (34) Inventory (233)

Dealership Experience

7 mos

Industry Experience

37 yrs, 10 mos

Specialties & Trainings

Sales, both New and Preowned .

5.0

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Phil Hadfield

March 02, 2024

Dealership Rating

Employee Rating

Everyone was kind and courteous. Very professional attitudes.The dealership was well organized. A very nice atmosphere. Very professional attitudes.The dealership was well organized. A very nice atmosphere. More

by dlberard50

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Cuellar, John Abutu Jr., Haiker Feliz

Helpful 0

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Mar 04, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We strive to provide a welcoming and professional environment for all of our customers. We appreciate your kind words and hope to see you again in the future.

February 28, 2024

Dealership Rating

Employee Rating

No pressure salesman Phil was great at first and I got a great rate but Grieco Honda has missed the mark after the sale was complete. Please read my response to this review below, Grieco Honda's ability to great rate but Grieco Honda has missed the mark after the sale was complete. Please read my response to this review below, Grieco Honda's ability to follow up is lacking! More

by Shamlin943

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Juan Cuellar

Helpful 0

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Feb 29, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with Phil and that you were able to secure a great rate without feeling pressured. We appreciate your business and hope to see you again in the future.

Mar 20, 2024 -

Shamlin943 responded

So after 21 days, going on 22, my car is yet to be registered by Grieco Honda! I cannot drive my car now and have had to postpone work for the second day in a row. I reached out to my salesman and they said it is still being processed by the DMV. I've had many cars registered in just 1 day but clearly that is an issue with Grieco Honda! I would like to update my recommendation to do not use Grieco Honda, they promised me a full tank of gas upon pick up... did not happen. They promised me that my car would be registered in 20 days, it did not happen! They had me come in on multiple occasions to handle paperwork instead of doing it all in one day. I came in to sign the title, then a week later come in to do a vin check, and now a week later still no registration. I also had a camera issue, they had me drop it off, they kept it all day and I finally picked it up end of the day and my camera wasn't fixed. They made me come in the next day and I waited almost 3 hours to later be told that it was a simple reset of the system and I was all set. Not very professional in my opinion and a waste of my time.(If you are counting that is 3 workday's I didn't have my car) Finally, I was promised a 2nd set of keys and I still do not have them, if something happens to the 1 set I have (battery dies or something) then I am out of luck. After you buy a car from Grieco Honda they no longer seem to care about your experience, they are only after their sales!!!

Mar 20, 2024 -

Shamlin943 responded

I would like to add at this point it is not Phil the salesman who has ruined my experience with buying a car but the rest of the staff who has not followed through with their responsibilities. The salesman does not register the vehicle, they do not work on the service department to fix cars. Phil the salesman has done his job it is the rest of Grieco Honda that has not!!!

February 23, 2024

Dealership Rating

Employee Rating

Excellent and professional service . Vehicles priced reasonable and management seems fair minded and willing to be flexible on price . The dealership is clean and rest rooms are well kep Vehicles priced reasonable and management seems fair minded and willing to be flexible on price . The dealership is clean and rest rooms are well kept . As I walked thru the dealership I was continually greeted by employees who all asked if I needed any assistance . More

by in2media

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Cuellar

Helpful 0

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Feb 26, 2024 -

Grieco Honda responded

Thank you for your positive feedback on our dealership. We strive to provide excellent service and fair pricing to all of our customers. We are glad to hear that you had a pleasant experience with us and felt well taken care of by our staff. We appreciate your business and hope to see you again in the future.

February 20, 2024

Dealership Rating

Employee Rating

The staff was attentive, without being high pressure. On my follow-up, I was instructed to ask for a certain salesman as my original one let me know he wouldn’t be there. That person was just as helpful. On my follow-up, I was instructed to ask for a certain salesman as my original one let me know he wouldn’t be there. That person was just as helpful. More

by Kevincullen401

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ferrell, Chris Matarese

Helpful 0

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Feb 21, 2024 -

Grieco Honda responded

Thank you for sharing your experience with us! We are glad to hear that our staff was attentive and not high pressure. We strive to provide excellent customer service, and we are happy to hear that both salesmen were helpful during your follow-up visit. We appreciate your feedback and look forward to serving you again in the future.

February 19, 2024

Dealership Rating

Employee Rating

One of the best buying experience I ever had. Phil was helpful and did everything he could to get us a good deal. Phil was helpful and did everything he could to get us a good deal. More

by Son

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Cuellar, John Abutu Jr.

Helpful 0

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Feb 20, 2024 -

Grieco Honda responded

Thank you for your kind words! We are thrilled to hear that Phil provided you with an exceptional buying experience and worked hard to get you a good deal. We appreciate your feedback and look forward to serving you again in the future.

February 14, 2024

Dealership Rating

Employee Rating

We went in with a specific budget and requirements and Phil immediately matched us with the perfect vehicle. We couldn’t be happier. Hassle free. Low pressure and very informative. Entire experience was a Phil immediately matched us with the perfect vehicle. We couldn’t be happier. Hassle free. Low pressure and very informative. Entire experience was awesome! Thanks! More

by Glen C

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

Grieco Honda responded

Thank you, Glen, for your wonderful review! We are thrilled to hear that Phil was able to find you the perfect vehicle within your budget and requirements. We pride ourselves on providing a hassle-free and low-pressure experience, so it's great to know that you found our service informative and enjoyable. We appreciate your kind words and look forward to serving you again in the future. Thanks for choosing us!

February 11, 2024

Dealership Rating

Employee Rating

I had good customer service and felt welcomed. They was very friendly and non judgemental. They was very friendly and non judgemental. More

by Gee

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 12, 2024 -

Grieco Honda responded

Thank you for your positive feedback! We strive to provide excellent customer service and create a welcoming environment for all our customers. We appreciate your kind words about our friendly and non-judgmental staff. We look forward to serving you again in the future!

February 01, 2024

Dealership Rating

Employee Rating

Phil was Outstanding! !! Fantastic job!!! Can’t say enough about him! I would recommend Phil to anyone!! Great customer experience!! !! Fantastic job!!! Can’t say enough about him! I would recommend Phil to anyone!! Great customer experience!! More

by Jamesfochler

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 02, 2024 -

Grieco Honda responded

We're excited to learn about the exceptional service experience you had at our dealership with Phil. If there's anything else we can do to assist you, please don't hesitate to reach out!

January 30, 2024

Dealership Rating

Employee Rating

Releasing new Honda accord went smooth and easy our salesman listened to what we wanted and made it happen very pleased with Grieco Honda salesman listened to what we wanted and made it happen very pleased with Grieco Honda More

by terc420

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 30, 2024 -

Grieco Honda responded

We extend our heartfelt gratitude to you for sharing your experience with us.

January 29, 2024

Dealership Rating

Employee Rating

My experience at Grieco Honda was excellent, and Phil Hadfield's professional and personal attention to my wishes were the best ever. Hadfield's professional and personal attention to my wishes were the best ever. More

by Carol

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ferrell

Helpful 0

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Jan 29, 2024 -

Grieco Honda responded

Thank you for offering feedback about your excellent experience with Phil! We're delighted that they ensured a seamless experience for you. Should you need assistance in the future, feel free to reach out to us without hesitation.

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