Phil Bickel | Page 6

2010 Ford F150 My Family has bought 6 cars from Phil over the past few years and he's always gone the extra mile for us. There always seem to be a unique challenge My Family has bought 6 cars from Phil over the past few years and he's always gone the extra mile for us. There always seem to be a unique challenge to our vehicle procurement and he is always ready to make the extra effort to make sure we get the best deal and the right vehicle. I couldn't be happier. More

Helpful 0

Report | Print

2017 Toyota Highlander Hybrid Limited By far the best car buying experience I've had. Everyone was very helpful and friendly. Phil was such a pleasure to work with. The process was quick a By far the best car buying experience I've had. Everyone was very helpful and friendly. Phil was such a pleasure to work with. The process was quick and easy. I will definitely be going back when I purchase again. Thanks Phil and Byers Toyota!! I love my new ride. More

Helpful 0

Report | Print

Outstanding I purchased my new Venza on a busy Saturday during Toyotathon and was 100% satisfied with the deal and knowledge that Phil Bickel conveyed. It had be I purchased my new Venza on a busy Saturday during Toyotathon and was 100% satisfied with the deal and knowledge that Phil Bickel conveyed. It had been years since I'd gone through the process of purchasing a new vehicle and Phil made the experience easy. I would recommend Phil personally and Byers Toyota to anyone in the market for a new vehicle. More

Helpful 0

Report | Print

The sales experience was excellent. Even after purchasing my Toyota they called to ensure that I had a great experience. Following up those calls the sales representative even called to ensure I purchasing my Toyota they called to ensure that I had a great experience. Following up those calls the sales representative even called to ensure I knew how to use the features of the new car. Excellent work Byers, keep it up! More

Helpful 0

Report | Print

We were very impressed with the Byers Dealership. Phil Bickel was very helpful and knowledgeable without being pushy. Once we reached an agreement, the financial process was smooth and quick thanks to Cu Bickel was very helpful and knowledgeable without being pushy. Once we reached an agreement, the financial process was smooth and quick thanks to Curt Korte. We had driven 90 miles earlier in the day to another dealership - and now realize the best deal and acceptional customer service was in our own hometown. More

Helpful 0

Report | Print

The sales and financing experience was exceptional. All went out of their way to make a great buying experience with little or no pressure. Been buying cars for almost 30 years, this was the best buying e went out of their way to make a great buying experience with little or no pressure. Been buying cars for almost 30 years, this was the best buying experience I've had. A sincere thank you to Phil Bickel, Curt Korte, Al Foreman and Bryan Dooley for the great experience. More

Helpful 0

Report | Print

Our buying experience at this particular dealership was excellent. Each employee, from the sales manager, to the finance manager, to the sales personnel were very knowledgeable about their products and ext excellent. Each employee, from the sales manager, to the finance manager, to the sales personnel were very knowledgeable about their products and extremely helpful. We were able to reach an agreement on the price of my vehicle fairly quickly. After submitting a quick credit application, we received a very competitive finance rate. We were also given an estimate of the fees we could expect to pay and our final car loan payment, to eliminate any surprises. It was an awsome, effortless process. Great job Byers Toyota Family! More

Helpful 1

Report | Print

I rate Phil Bickel very high. The biggest I rate Phil Bickel very high. The biggest frustration was that we twice were led to believe we had a car and both times, we were told, two days l I rate Phil Bickel very high. The biggest frustration was that we twice were led to believe we had a car and both times, we were told, two days later, they got sold...that was 3 cars twice. In an era of instant communication, I find it hard to understand that you still use Pony Express to communicate to the dealers with the available cars. I know they would rather sell the cars from the lot the vehicles are on, but it is, to me, unethical to lead somebody on...thinking they have a car for days that there was never an absolute hold on. We learned a big lesson on how the system works and how we will, or tell others to, handle the dealers in the future. Janet Blank More

Helpful 0

Report | Print

I was very pleased with my experience at Byers. I have purchased one new veicle before at Byers and tried in the past to deal, but was unsuccessful. This time I was successful. Phil Bicket treated me wit purchased one new veicle before at Byers and tried in the past to deal, but was unsuccessful. This time I was successful. Phil Bicket treated me with respect and didn't play the old fashion salesman game of running back and forth. He took his time and wa very patient. He has been available to answer all my question before and after the sales regarding my new 2012 Highlander. I have also been a loyal service person with Byers for some years including when Eric was service manager. Josh and Jamison in service are the best. Keep up the great work. More

Helpful 0

Report | Print

The service given to us was wonderful. We would definitely recommend this dealership to our friends. One thing I would have liked is, if the sale price did not include Toyota rebate in it. It was m definitely recommend this dealership to our friends. One thing I would have liked is, if the sale price did not include Toyota rebate in it. It was misleading. More

Helpful 0

Report | Print