Peter Spacagna | Page 11

Excellent Everybody and everything was excellent. This is my second car from them. The sales staff was knowledgeable, friendly and helpful. They had the car wit Everybody and everything was excellent. This is my second car from them. The sales staff was knowledgeable, friendly and helpful. They had the car with the features I wanted. Good price (I shopped around). I recommend this place to everyone. More

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Wife’s new wagon Sonny did a great job at navigating us through the details on a new car for my wife . We went in strongly considering a lease ( but not fully underst Sonny did a great job at navigating us through the details on a new car for my wife . We went in strongly considering a lease ( but not fully understanding the details of a lease) and he plainly laid out the considerations of leasing vs purchasing for us . We ended up purchasing, since that really fit us the best . Peter was straight to the point on the negotiation and David steered us through the financing with some options and suggestions that saved us additional dollars . We felt treated fair on our trade and absolutely will deal here again for our next Lexus ( or used car) purchase. More

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New RX This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for u This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for us. We had a slight issue with the protection package but everyone in the service department worked with us to get it resolved. I needed to sign some additional paperwork and Bruno went through it with me to my satisfaction. Very friendly staff, we were always greeted and made to feel welcomed, unlike our experience at another dealership. More

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Very Good Experience with my New Lexus Lease I just purchased a New Lexus ES350 F Sport today from Akron-Canton Lexus and my Salesman was Sonny Thomas. I have known Sonny for about 30 years as h I just purchased a New Lexus ES350 F Sport today from Akron-Canton Lexus and my Salesman was Sonny Thomas. I have known Sonny for about 30 years as he sold me one of my first cars. I narrowed it down to the New Lexus ES350 F Sport however they only had it in White at the Dealership. He asked me what would be my desired Color and I told him the Ultrasonic Blue Mica. He said he would search for one in that color with the same options that I had picked out. Not only did he come through with finding that car in the Ultrasonic Blue Mica, it also had 2 additional options that was not on the Original White car that I looked at. Being the Professional Dealership that they are, they said they would get it for me and there would be NO Additional Cost to me. When I went to pick up the vehicle it looked even better than the picture in the book. i am very pleased with the color and all of the options that the car came with. I highly recommend Lexus of Akron-Canton and Sonny to help you find your next dream car. The Sales Manager (Pete Spacagna) was also extremely friendly and easy to work with. Do not hesitate to call them! More

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Purchase Sonny and the team at Akron Canton went above and beyond to find me vehicle I wanted and getting it here in the time frame I wanted Sonny and the team at Akron Canton went above and beyond to find me vehicle I wanted and getting it here in the time frame I wanted More

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Phenomenal Experience I recently leased a new IS 300 from Akron Canton Lexus and it was a great experience! Tracy was phenomenal and made everything so easy for me. She was I recently leased a new IS 300 from Akron Canton Lexus and it was a great experience! Tracy was phenomenal and made everything so easy for me. She was friendly and very knowledgeable! Anything she wasn’t familiar with she was more than happy to find out for me. She also didn’t pressure me, which I truly appreciated. I usually dread going to get a new car because it takes so long and it just feels like you’re never getting the deal you expected. Leaving with my new car, I definitely felt like it was a win win. I feel great about the deal I got. From beginning to end my recent experience couldn’t have gone any better. I will definitely purchase from Tracy and Akron Canton Lexus in the future! More

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Patience I tend to think things over and over and over again so Patience best describes this outstanding team. Randy McQuaid and Pete both went above and beyo I tend to think things over and over and over again so Patience best describes this outstanding team. Randy McQuaid and Pete both went above and beyond on helping me find the best fit in an SUV. Randy maintains a relationship and makes you feel comfortable every step of the way. Scott in Service also does an outstanding job every time I need something taken care of on my current Lexus. I must also give a shout out to Norm who handles service check-ins. He remembers me every time I arrive and does an outstanding job. More

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Outstanding experience We just leased our first Lexus (new 2019 ES 350) and the entire experience was outstanding. The staff was knowledgeable and courteous but the thing th We just leased our first Lexus (new 2019 ES 350) and the entire experience was outstanding. The staff was knowledgeable and courteous but the thing that stood out was they were obviously very much interested in focusing on building a customer relationship as opposed to just executing a transaction. More

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Best experience ever! Mr. Pete Spacagna quickly, smoothly and professionally crafted a deal I couldn't say no to on the exact model, color and options I wanted. Pete was u Mr. Pete Spacagna quickly, smoothly and professionally crafted a deal I couldn't say no to on the exact model, color and options I wanted. Pete was ultra up beat, friendly and a spokesman for Lexus! on delivery day I was brought into the showroom and was greeted by every member of the dealership team, sale, admin, service, parts, etc. who were in a circle around a large red satin cloth, Pete pulled it of and revealed my sparkling new 2019 RX450H. After that I worked with the sales specialist Tracy McCaffrey who patiently explained all of the tech features, and assisted in loading up my customized settings. Tracy has since made a number of post delivery "check in's" with me just to see if I had any new questions or concerns. This team has exceeded any dealership experience that I have ever had. Everyone I interacted with was warm, caring and genuinely interested in making me feel very special. I had visited several Lexus dealers in Cincinnati and Dayton, as well as Buick and Cadillac, none of them imparted the class and feeling of "wow I am getting a luxury car" the way the Akron-Canton Lexus dealership did (and continues to do). everything I hope the Lexus Experience would be, and more. More

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Very respectable dealership This was our second purchase of a new Lexus RX-350 from from Tracy at Lexus of Akron-Canton. Easy to work with, no pressure of any kind, even convinc This was our second purchase of a new Lexus RX-350 from from Tracy at Lexus of Akron-Canton. Easy to work with, no pressure of any kind, even convinced me buying a more expensive hybrid vehicle (RX-450H) wouldn't be worthwhile given my very low annual mileage. Had essentially what I wanted onsite, took only one visit to make the deal. I had given Tracy my desired specs before hand and she was ready to go when we came in. Our 2015 RX was probably the best vehicle we had ever owned and I'm sure the 2019 will be just as good. Delivery walk-thru was minimal for us since we had traded in an earlier model RX-350 but the new features were covered in detail. Also, none of the irritating TV commercials many of the other dealers use these days. More

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