Peter Sowles

Zero stars. I had a confirmed test drive setup for Saturday at 9AM, received an email the night before (not from Sowles apparently he couldn’t be bothered) sayi I had a confirmed test drive setup for Saturday at 9AM, received an email the night before (not from Sowles apparently he couldn’t be bothered) saying that the sales manger (Sowles) approved the vehicle to be sent to the body shop for work but that I could still come in to look but not test drive. Perhaps that was the right move for the dealership to sell the vehicle faster just don’t be fooled it’s not about the individual customer it’s about the dealership - the customer is just part of the algorithm like any other dealership. Complete amateur hour, would never do business with this group. More

Helpful 4

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Vici was a pleasure to work with, he was knowledgeable and quick to help us find what we were looking for. He made the car buying experience easier than we expected it to be. and quick to help us find what we were looking for. He made the car buying experience easier than we expected it to be. More

Helpful 0

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Excellent service friendly salesman. Good review with Vincent all together a very positive and pleasurable experience. Good review with Vincent all together a very positive and pleasurable experience. More

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If I had to describe the Owner and Service Manager at Morong in one word it would be: Incompetent. Owner doesn't seem to care that his service manager is a failure. Service manager doesn't seem to re Morong in one word it would be: Incompetent. Owner doesn't seem to care that his service manager is a failure. Service manager doesn't seem to realize that he is awful at his job. More

Helpful 6

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Vincentiu answered all of our questions, very knowledgeable and professional. Very good experience at Morong. knowledgeable and professional. Very good experience at Morong. More

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Had the vehicle I was looking for at the right price. Having visited at least 6 other dealers this was by far the best experience. Having visited at least 6 other dealers this was by far the best experience. More

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I have purchased multiple vehicles from this dealership and have always found them to be responsive and service oriented. I would not hesitate to recommend Morong-Falmouth to friends and family. Frankly and have always found them to be responsive and service oriented. I would not hesitate to recommend Morong-Falmouth to friends and family. Frankly I have done so several times. More

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thank you all for the amazing customer service. My sister recently bought a car from you guys and was raving about the service provided by your team. 5 Stars! recently bought a car from you guys and was raving about the service provided by your team. 5 Stars! More

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Peter has been a life long friend and it’s a pleasure doing business with him and Morong. I bought my first VW from Morong in 1972 doing business with him and Morong. I bought my first VW from Morong in 1972 More

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Straight forward and helpful Taylor was helpful and responsive to any questions that I had throughout the process. I was expecting to "haggle" a bit more but they stick to their b Taylor was helpful and responsive to any questions that I had throughout the process. I was expecting to "haggle" a bit more but they stick to their bottom line and are polite in doing so. I paid a fair price for my used 911 Porsche dream car and am very pleased with my overall experience. More

Helpful 1

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