Peter Phaneuf | Page 2

This was the best car Buying experience I’ve ever had. I was there for two hours tops. I’ve had many cars in my life and every time I bought a car I’ve spent the whole day at the dealership. Peter was gre I was there for two hours tops. I’ve had many cars in my life and every time I bought a car I’ve spent the whole day at the dealership. Peter was great. Financing went smoothly. I will be returning to merchants next time I need to buy a car. More

by Amandabgramolini Verified Customer Verified Customer

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Merchant's is awesome. They always get me into a car I love, no matter what! They always get me into a car I love, no matter what! More

by SEIBERTKSS77 Verified Customer Verified Customer

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Very clean and organized, people were very friendly, quick and easy, will recommend to friends quick and easy, will recommend to friends More

by teresahard7 Verified Customer Verified Customer

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Peter was great. Made things go smooth and easy. Very professional, when I need a new car I will go to see him Made things go smooth and easy. Very professional, when I need a new car I will go to see him More

by Bosslady776 Verified Customer Verified Customer

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The entire experience was excellent. The time from when I first drove onto the lot until I drive out in my new truck was perhaps 3 hours. Never has the vehicle purchase experience been The time from when I first drove onto the lot until I drive out in my new truck was perhaps 3 hours. Never has the vehicle purchase experience been so smooth and I’ve bought a lot of vehicles over the years. I have been recommending Merchants to everyone. More

by melanielrmcbrian Verified Customer Verified Customer

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Peter and Markus were extremely great! Thank you both so much for your help! My 2021 Toyota Corolla is wonderful. Thank you both so much for your help! My 2021 Toyota Corolla is wonderful. More

by mariahazel34 Verified Customer Verified Customer

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Peter was amazing! !! I am truly thankful for all of his time and effort to get me into my dream car!!! Thank you Peter!! !! I am truly thankful for all of his time and effort to get me into my dream car!!! Thank you Peter!! More

by racheleagan Verified Customer Verified Customer

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Peter was great, understanding, patient, and professional. He took the time to understand what we were looking for and didn’t show us things out of our price range. Would definitely recommend! professional. He took the time to understand what we were looking for and didn’t show us things out of our price range. Would definitely recommend! More

by petermarr1 Verified Customer Verified Customer

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I REACHED OUT TO THE DEALERSHIP AND APPARENTLY IT WAS A CALL CENTER. I WAS TOLD I WOULD BE RECEIVING A CALL SHORTLY FROM THE SALES DEPARTMENT. THAT NEVER HAPPENED. I SAW AT LEAST 50 VEHICLES THAT I WAS INT CALL CENTER. I WAS TOLD I WOULD BE RECEIVING A CALL SHORTLY FROM THE SALES DEPARTMENT. THAT NEVER HAPPENED. I SAW AT LEAST 50 VEHICLES THAT I WAS INTERESTED IN AND TOOK THE CHANCE AND DROVE 5.5 HOURS TO BE VERY DISSAPOINTED. I WAS TOLD ONCE WE WENT INSIDE AND MET THE SALESMAN THAT THEY NORMALLY DONT HAVE PEOPLE WALK IN AND WANT TO LEAVE IN A REASONABLE AMOUNT OF TIME WITH THE VEHICLE OF THEIR CHOICE. I WAS READY TO WRITE A CHECK TO PAY IN FULL AND WAS ADVISED IT WOULD BE BETTER IF WE WERE TO FINANCE . ALSO I WAS TOLD THAT THE VEHICLE WE WERE LOOKING AT WENT TO THE COLLISION REPAIR SHOP WITH $ 2,800.00 IN REPAIRS TO BE COMPLETED. I WAS ALLOWED TO VIEW PICTURES OF THE ISSUES AND I TOLD THEM I WOULD TAKE THE VEHICLE AS IS . FOR THIS I WAS OFFERED A $ 1,500.00 DISCOUNT NOT THE FULL $ 2,800.00. IM A SMALL MOM & POP RETAILER AND COULD NEVER GET AWAY WITH THE WAY WE WERE TREATED. APPEARED TO US THAT THE DEALERSHIP ONLY WANTED TO PRAY ON THE LESS FORTUNATE WITH BAD CREDIT TO FINANCE THEM . VERY DISSAPOINTING PURCHASE. RICHARD MALLOTT More

by rtmallott Verified Customer Verified Customer

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An amazing and easy experience! I stopped by on my way to work just to see what they had knowing I'd want to be buying a car soon, was approached by Peter, not as a salesman, but as I stopped by on my way to work just to see what they had knowing I'd want to be buying a car soon, was approached by Peter, not as a salesman, but as a normal guy trying to help me out and take care of me. He wasn't pushy and treated me the way you would hope a salesperson would. He worked very hard to help me narrow down what I needed by asking the right qualifying questions and went above and beyond to help me out and get what I needed and wanted. He did more than just his job to help me out and get me to drive my new car off the lot. I have worked at a few car and motorcycle dealerships over the years and they could all learn a thing or two from you guys! Thanks to Peter and the rest of the staff that I met during my time I would highly recommend Merchants to any of my friends, family, and anyone else looking for a recommendation for a place to buy a car! I look forward to doing future business with Peter and everyone else at Merchants! Thank you very much! More

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