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Peter Garcia
Peter Garcia at City World Ford
Refer Me

Peter Garcia

Ford Certified Specialist

City World Ford

3305 Boston Road
Bronx, NY 10469

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2.7
9 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

Employee Video

2.7

9 Reviews

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9 Reviews of Peter Garcia

December 26, 2023

Dealership Rating
Employee Rating

Better off going somewhere else Horrible salesman I should’ve listened to the other reviews More

by ChrisNy
Recommend Dealer
No
Helpful 1
Report | Print
Dec 28, 2023

City World Ford responded

ChrisNy, I am very sorry for any inconvenience you have experienced. In fact, I would like to hear more specifically about your concern so we can make it right. Please contact me directly at your earliest convenience at anthonys@cityworldauto.com - Anthony Santi, General Manager.

November 15, 2023

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Employee Rating

I should’ve listened to the other review! Worst salesman in history my question is how do you hire someone with no knowledge Just all around bad stay away is my best advice! More

by Demarislopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Helpful 3
Report | Print
Nov 21, 2023

City World Ford responded

Demaris Lopez, I am very sorry for any inconvenience you have experienced. In fact, I would like to hear more specifically about your concern so we can make it right. Please contact me directly at your earliest convenience at anthonys@cityworldauto.com - Anthony Santi, General Manager.

November 12, 2023

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Employee Rating

Wouldn't recommend this business to anyone go to Toyota you'll be better off. More

by alphamalex13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Helpful 3
Report | Print
Nov 14, 2023

City World Ford responded

Alphamalex13. We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Ford. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager New boost

November 05, 2023

Dealership Rating
Employee Rating

The sleazy car salesman only cares about the money. He'll put on a performance for the customer,funny stories, big smiles, firm handshakes but once the sale is complete he was the complete opposite don More

by ChrisNy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Peter Garcia

Helpful 4
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Nov 14, 2023

City World Ford responded

Chrisny, Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at anthonys@cityworldauto.com should you wish to discuss this. Thank you, Anthony Santi, General Manager

May 18, 2023

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Employee Rating

Great customer service, fast and efficient. Will recommend. Had a great experience with Peter and David. More

by Malcom Dominguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
May 22, 2023

City World Ford responded

Wow! What a great review Malcom Dominguez. If there is something we like more than cars is our happy customers. That is why your words are like gold and diamonds to us. Peter and David will be more than happy once they reads this. Thank you!

August 02, 2022

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Employee Rating

My salesman was Rafael. I absolutely had the best experience ever in a dealership they went above and beyond to make sure all my questions was answered. Definitely would rec More

by FaithC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Morla, Rafael Tejada

Helpful 1
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July 23, 2022

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Employee Rating

Gilbert is the man! Good business ethical. Loved the sales guys. Good cars Made in USA More

by Omaralsaedi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronald Romero , Ramon Ryan, Derrick Ortiz, Ahmed Elghandour, Gilbert Filpo , Franklin Beco

Helpful
Report | Print

March 07, 2022

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Employee Rating

Excellent experience with the sales rep he knew is profession I would recommend a friend More

by Duaneanderson89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print

December 11, 2021

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Employee Rating

They Did not go over the car in detail when I picked it up, they handed me the key and left. They Lied about many things such as telling me car was a 4 cylinder when it is only a 3 cylinder. I was told i More

by NSgobbo810
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Santi

Helpful
Report | Print
Jan 20, 2022

City World Ford responded

We are very sorry about any inconvenience this might of caused. This is definitely not the way we conduct our business. I would like to know more about your experience and the people who helped you. Please contact me directly at your earliest convenience at customerservice@cityworldauto.com Anthony Santi, General Manager

Jan 20, 2022

NSgobbo810 responded

Let’s 1st start with its taken you over a month to respond to me. I was told they ford bronco sport was a 4 cylinder I asked multiple times because I saw the escape I think was 3 and it turns out it’s only 3 cylinder. I was told that I could put their truck in 4x4 but I can’t it’s automatic. Which is not what I wanted. Nobody, showed me the car or explained it when I purchased it, they handed me the keys and said bye (I still do not know how to use the keyless door code). If I was shown the car I probably would not have taken it because the radio is horrible I was under the understanding that I had the outer banks. package with the better radio which I clearly do not. There was a fee in the contract I didn’t agree on and I was rushed out so I couldn’t go through it properly or I would have saw u charged me about 40,000 for the car when we agreed on 32000 later when I got home. When I called to speak so someone I was told nobody was available. I could go on. I filed a complaint with the better business bureau and I’m in the process of filing one with the ford corporate office.

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