Pete Kuhn | Page 3

Mark Miller Subaru is a cut above all of the dealerships I visited in the Wasatch Front. I had the pleasure of working with salesperson Pete Kuhn and his colleagues. Pete could not have been more helpful, f I visited in the Wasatch Front. I had the pleasure of working with salesperson Pete Kuhn and his colleagues. Pete could not have been more helpful, friendly, patient, and dedicated to coming up with a cost-effective solution to my need for an all-wheel drive vehicle. To begin with, Pete spent a great deal of time with me looking at used-car alternatives at all the dealers in the area. In addition, he worked hard to get me a lease deal that was cheaper or comparable to the monthly cost of buying a used car. He made repeated follow-up calls to me, and never dropped the ball--something that most of the salespersons at the major car dealerships in the Wasatch Front all seem to do. The result is that I leased a brand new car at a very reasonable price. Finally, he made the experience as pleasant and unpressured as possible. He was genuinely interested in helping me out, not just getting a quick deal done. On top of it, his manager and finance officer could not have been more helpful either. Mark Miller Subaru gave me a great customer experience. More

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Our family bought two new Subarus from Mark Miller over the past 2 months. In both cases, we drove out with the feeling that we had been treated totally fairly from the start. There seemed to be no need the past 2 months. In both cases, we drove out with the feeling that we had been treated totally fairly from the start. There seemed to be no need to do the traditional "haggling" that we had suffered through at many other dealerships over the past 20 years. We were never pushed to buy, and the first price offerred was, by all previous research we had done, very reasonable. More

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I actually went into Mark Miller South Towne just to browse new Subaru models. I had owned previous Subarus, but was considering all looking at Nissans which some other members of my family owned. I had browse new Subaru models. I had owned previous Subarus, but was considering all looking at Nissans which some other members of my family owned. I had bought previous Subarus as another dealership, however this new location was closer to my house and decided to stop in. When I walked in I had no desire to listen to someone try and sell me something I wasn't sure I wanted. Jordan came up and asked if I had any questions and after I politely told him I was just looking; he walked over introduced himself, pointed where his desk was and walked away. Soon after browsing I had a question so I walked over to ask Jordan. I had a few questions about some changes in the models. Soon the conversation was more like talking to a friend about our past Subarus we had owned, rather than a salesman. Over the period of two days I test drove a number of them and I was surprised by not only the information they new about the new models, but also past models. I was able to describe what features I did and didn't like about past models. Also during the test drive process they were able to point features out that I didn't know about. Probably one of the best things was that while driving Jordan was asking me questions not only about what features I like, but didn't like. After a while I also found myself talking and joking about things that had nothing to do with cars. Jordan and Pete were able to help me select the car I wanted, which only took about an hour to do. They checked their stock, other dealers, and also incoming inventory to find the best fit for me. I was also impressed that they were able to interact with my girlfriend and involved her in the process. A little bored with the process they brought her a bottle of water and asked if she had any questions. Through the process I found myself in a very comfortable atmosphere. I left the dealership while all the financial stuff was being cleared and was called within 45 minutes and Pete asked "So when would you like to pick up your new car?" It was so fast I had to finish running errands first. Later that night I pulled up and my new car was sitting out front freshly washed and ready to go. After I signed all the paperwork for my new Forester Jordan walked me around the entire dealership and service center introducing me to the entire staff. The following day, after my purchase, he called me up to make sure everything was running smooth with my new car and to inform me that the additional parts were ordered and he would call me when they were in. I was very happy with the experience I had and can guarantee I will be returning to them in the future. More

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