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Pete Heutel

Overview Reviews (76) Inventory (413)

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Pete Heutel

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Pete Heutel | Page 3

General Manager / Sales & Finance

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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5.0

76 Reviews

Overview Reviews (76) Inventory (413)

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

Employee Video

5.0

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Pete Heutel

July 31, 2022

Dealership Rating

Employee Rating

Most of the time parts are required to provide good service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quick service. It took way too long to get parts. The unfortunate thing is my service was due to recalls. Once they received the parts they installed quickly. I need to go back for a couple issues that need additional attention. Hopefully we are at the end of issues that require service. More

by lhman2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Larry Sidberry, Mike Hamilton, Neal Watson, Chad Morber , Doug Bauer

Helpful 0

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Aug 01, 2022 -

Sunset Ford responded

Thank you for the feedback on your experience with us. Our team appreciates your business, and we are here for any future needs!

June 14, 2022

Dealership Rating

Employee Rating

We keep coming back to Sunset Ford as a result of their ability to always go the extra mile. ability to always go the extra mile. More

by Dave

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis, Jennifer Hall

Helpful 0

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Jun 17, 2022 -

Sunset Ford responded

Thank you so much for your business! Our team wishes you all the best, and we look forward to your next visit!

April 04, 2022

Dealership Rating

Employee Rating

Awesome. Everyone is always fantastic to work with and the facility is so clean! Love Sunset Ford! Everyone is always fantastic to work with and the facility is so clean! Love Sunset Ford! More

by Niffer Hall

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Heutel , Doug Kircher

Helpful 0

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Apr 05, 2022 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! It was such a pleasure working with you, and our team looks forward to your next visit!

March 12, 2022

Dealership Rating

Employee Rating

Brett always takes care of our truck and suv. Sunset is our go-to dealership. Sunset is our go-to dealership. More

by Niffer Hall

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Heutel, Brett Mathis , Doug Kircher

Helpful 0

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Mar 14, 2022 -

Sunset Ford responded

Thank you so much for the great review! Our team always enjoys working with you, and we look forward to your next visit!

January 31, 2022

Dealership Rating

Employee Rating

Fantastic dealership and gives a great experience overall. The staff works with you and is very knowledgeable. overall. The staff works with you and is very knowledgeable. More

by Ishepard

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Larry Sidberry, Justin Heutel, Justin Lombard, Jennifer Hall, Brian Noeth, Clinton Sowards , Ian Shepard

Helpful 0

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Feb 01, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! It was such a pleasure working with you. Come back and see us!

December 23, 2021

Dealership Rating

Employee Rating

Friendly, quick, fair price and very professional. And best of all, the car and engine compartment was clean in the end. best of all, the car and engine compartment was clean in the end. More

by SILVER2019RANGER

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Hall, Bill Hubble , Bob Edwards Jr.

Helpful 0

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Dec 27, 2021 -

Sunset Ford responded

We appreciate the fantastic review! See you next time.

December 09, 2021

Dealership Rating

Employee Rating

Awesome experience, highly recommend Sunset Ford and their staff is extremely pleasant and knowledgeable. Tony was fantastic. their staff is extremely pleasant and knowledgeable. Tony was fantastic. More

by Bradhenderson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Lombard, Tony Pizzella , Treff LaPlant

Helpful 0

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Dec 10, 2021 -

Sunset Ford responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we appreciated the chance to earn your business. We wish you all the best. Come back and see us!

November 17, 2021

Dealership Rating

Employee Rating

Tony and Larry took great care of me and communicated well throughout the ordering and delivery process. Strongly recommend! well throughout the ordering and delivery process. Strongly recommend! More

by Johnbasler

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Larry Sidberry, Tony Pizzella , Treff LaPlant, Howard Wood

Helpful 0

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Nov 19, 2021 -

Sunset Ford responded

Thank you for the great review! Our team truly enjoyed working with you, and we appreciated the recommendation. We wish you many happy miles, come back and see us!

November 12, 2021

Dealership Rating

Employee Rating

I had a great buying experience and appreciate all the help from the staff making our decisions. help from the staff making our decisions. More

by MASTERSHAKE050290

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Larry Sidberry, Keith Boerding, Justin Heutel, Jennifer Hall , Michael Wilhite, Howard Wood

Helpful 0

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Nov 15, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team truly enjoyed working with you, and we appreciate your business. Enjoy your vehicle!

October 25, 2021

Dealership Rating

Employee Rating

I bought a explorer back in march and have had a time getting things fix. getting things fix. More

by B_KINCAIDE

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Michael Wilhite

Helpful 0

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Nov 01, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us. We strive to provide the best possible service and get our customers taken care of as quickly as possible. We are sorry to hear about your less than outstanding experience. If you would like to discuss this further, please reach out to me at your earliest availability. - Justin Heutel, Fixed Operations Manager, 314-467-1120 or jtheutel@sunsetford.com

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