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Payton Burke

Overview Reviews (10) Inventory (134)

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Payton Burke

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Payton Burke

Service BDC Representative

Bill Kay Buick GMC

2300 Ogden Ave
Downers Grove, IL 60515

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5.0

10 Reviews

Overview Reviews (10) Inventory (134)

5.0

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Payton Burke

March 13, 2024

Dealership Rating

Employee Rating

Excellent service. Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best More

by rolf0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Petrie , John Petrie

Helpful 0

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Mar 13, 2024 -

Bill Kay Buick GMC responded

Hi, thank you for the high star rating!

March 07, 2024

Dealership Rating

Employee Rating

I needed keys programed for my 2010 Buick Lacross. Service people were professional and tended to my needs. Service people were professional and tended to my needs. More

by advantage110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 08, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

Dealership Rating

Employee Rating

Service personnel were very helpful and the work was completed as promised waiting room was very clean completed as promised waiting room was very clean More

by caseyhalinski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Wilson

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Feb 19, 2024 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

January 17, 2024

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Employee Rating

The servic we technician was great. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. More

by SUEHAMBURG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 17, 2024 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

January 17, 2024

Dealership Rating

Employee Rating

I have never had any problems with the Buick people that are there now. Had complaints when it was PONTIAC. are there now. Had complaints when it was PONTIAC. More

by MOLITORR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Wilson

Helpful 0

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Jan 17, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much for sharing your outstanding experience with us at Bill Kay Bill Kay Buick GMC in Downers Grove.

January 17, 2024

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Employee Rating

Easy to get appointment, fast service. Good explanations. Car cleaned nicely . Nice and friendly people. Good explanations. Car cleaned nicely . Nice and friendly people. More

by orlandgg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 17, 2024 -

Bill Kay Buick GMC responded

January 16, 2024

Dealership Rating

Employee Rating

The dealership is closer to my location, an easy to get to. The service representatives provide me with excellent service. to. The service representatives provide me with excellent service. More

by jbay1976

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 16, 2024 -

Bill Kay Buick GMC responded

Thanks jbay1976 for your kind words and fantastic star rating.

January 16, 2024

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Employee Rating

This dealership is one of the good one in Illinois far is the services and they way they treat customers and visitors as family the services and they way they treat customers and visitors as family More

by naderyahya

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Delgado, Terry Bryan, Scott Spisak , Randall Caldwell, Brian Wilson

Helpful 0

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Jan 16, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC.

January 16, 2024

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Employee Rating

You always do a good job and explain everything thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. More

by ROBERTWOLD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Wilson

Helpful 0

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Jan 16, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC.

January 10, 2024

Dealership Rating

Employee Rating

The service was excellent and will continue to return in the future. Thanks again BKB the future. Thanks again BKB More

by usnvy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 11, 2024 -

Bill Kay Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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