Paul Summa | Page 38

We are a Military family that recently moved to the Palm Coast area, and I can honestly say that Palm Coast Ford really support an appreciate the Military families. We went to the dealer on Sunday just to b Coast area, and I can honestly say that Palm Coast Ford really support an appreciate the Military families. We went to the dealer on Sunday just to browse around to do a Trade In of my SUV, and for the Sales Event that was going on there. We were given the most wonderful customer service experience, Pete had so much patience to show me different cars that fit my needs, we found an awesome car, a Nissan Altima with brand new leather interior (I love it), thank you Paul for recommend this car to us. The customer service experience was outstanding, it was fast, they worked with us to give us a great payment plan, excellent warranty and services for my car. I would definitely recommend this place to everybody, they go way and beyond for you. John & Jeanne Pajak More

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I would like to say thank you to the Ford Dealership for being very friendly and helping me get the car of my dreams!! I needed a car desperately and I was going to have to wait until Thursday to pick it u being very friendly and helping me get the car of my dreams!! I needed a car desperately and I was going to have to wait until Thursday to pick it up, but the Ford dealership made it possible for me to get my car Monday afternoon. A special thanks to Jeff Moore for working with me and helping me get approve. More

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From the time I arrived everyone was very friendly, but not overly so that I felt like they were pushing for the sale. They were informative which was what I wanted on my first visit. I then came back with not overly so that I felt like they were pushing for the sale. They were informative which was what I wanted on my first visit. I then came back with my wife. We found the car she has wanted for a long time at a good price / value. More

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Wife and I went to dealership, just to look around for a new Ford and to compare to a new Toyota Camry we had just made a handshake deal on at a Toyota dealership. My wife was very disappointed with her exp new Ford and to compare to a new Toyota Camry we had just made a handshake deal on at a Toyota dealership. My wife was very disappointed with her experience at the Toyota dealership and convinced me to look at Palm Coast Ford for a car. The best adviced and experience both my wife and I had in shopping for a car, the sales personel are both friendly and knowledgeable, no one pushed us into anything. I fact after I told them what I was looking for, and what features I wanted and didn't want in a car, they showed us a late model "Certified Pre-Owned" car that they had with low milage and all the features that I wanted at a very good price. Everyone at the dealership made us feel like old friends that we had known for years, a very warm and friendly atmosphere. I would highly recommend this dealership and the sales people we dealt with to anyone who is interested in purchasing an automoble More

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We purchased a new truck there this past week and we were We purchased a new truck there this past week and we were pleasantly surprised that we did not get any pressure tactics to buy a vehicle. Our salesm We purchased a new truck there this past week and we were pleasantly surprised that we did not get any pressure tactics to buy a vehicle. Our salesman Jeff Moore was extremely helpful. It was a no pressure deal which went smoothly. Paul Summa was fantastic to deal with, he got us an extremely low interest rate and it was done in less than an hour. We have never gotten out of a dealership in that amount of time! Much Thanks to both of you. We love our new truck. John & Barbara Shumate More

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My husband and I were traveling from Massachusetts through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. We were strangers in FL and had never known about Palm Coast Ford but "limped" our ailing truck into their lot where Kevin Tone in the service dept. greeted us and welcomed us to stay overnight in our camper in their parking lot while our truck was being repaired by senior master tech Jim Allen and his crew. Kevin was excellent with his knowledgeable, positive, caring, attentive attitude and Jim was brilliant in dealing with the lengthy, complicated repair. Jim explained every detail about the project and treated us with respect, warmth and friendship. His mechanical AND people skills are unsurpassed. By the 3rd day of RV life in the parking lot, we got to know many of the employees at Palm Coast Ford, and every one was genuinely kind and concerned about our comfort + satisfaction. Then, Sales manager Paul Summa informed us about the option to buy a new pickup rather than paying the great expense of the repair of our old one. Although we hadn't even considered buying a new truck, we listened to Paul's offers. We were initially very reluctant to make a deal, but eventually did decide to buy a new 2011 F250 diesel for which we are very pleased. Chris Smith helped to finalize the deal and familiarize us with all the bells and whistles of the new high-tech truck. He and Paul did a fine job in making us comfortable during the sale of the truck and getting it set up with the 5th wheel hitch necessary to pull our camping trailer back up north. During our 4 days of unexpected "vacation" at Palm Coast Ford we met many wonderful staff and talked to General Manager Don York several times. He runs a fine business and has an exceptional staff from Service to Sales. We highly recommend this dealership to everyone for service AND sales! :-) Linda + Brain More

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This was a friendly and very good experience. I liked the honest response to what is the dealer delivery fee, however, I would rather have a straight up price of the car without an itemized markup that in re honest response to what is the dealer delivery fee, however, I would rather have a straight up price of the car without an itemized markup that in reality increases to price of the car. This is for improvement and it was still a good experience. More

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I would highly recommend Palm Coast ford to friends and family. This was our first car buying experience without experiencing stress. They are truly dedicated to the customer and will go the extra yard to family. This was our first car buying experience without experiencing stress. They are truly dedicated to the customer and will go the extra yard to make their experience positive. I never felt pressure from anyone there. My visit was centered around service for my '99 Explorer. They took me right in, no appointment, served me donuts and coffee, and ultimately made it so easy for me to make the decision to upgrade we drove off in a 2010 Escape a day later. These guys are the best I have ever encountered in 66 years on the planet, so be prepared to be won over. Thanks Fellas.......... More

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What a great experience it was dealing with Palm Coast Ford in the purchase of a 2011 Ford! Mr. Kenny Tuter, in the Internet Sales Department, was terrific, so helpful and explained everything so clearly, Ford in the purchase of a 2011 Ford! Mr. Kenny Tuter, in the Internet Sales Department, was terrific, so helpful and explained everything so clearly, as I decided on details. It was such a stress-free experience and such a smooth process of purchasing a vehicle. Mr. Paul Summa, in the finance department, was great as he clearly explained the terms and was so helpful. Kenny found the particular car I chose and had it transported to PC Ford, ready to go and filled with gas. Phone calls and contacts from Kenny and Paul were always prompt and friendly. This was such a pleasant and hassle-free place to purchase a car, and I thank Palm Coast Ford. K. Morgan Flagler County More

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Great location easy to get to close to home. I believe in buying local. Great staff very informed friendly. We were greated with smiles and handshakes made it easy to buy very fair price. We got our truck in buying local. Great staff very informed friendly. We were greated with smiles and handshakes made it easy to buy very fair price. We got our truck with all the add ons completed and delivered with in 24 hours. I will recommend Palm Coast Ford to my friends and family. More

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