Paul Roderman
Paul Roderman at Ciocca Ford of Souderton
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Paul Roderman | Page 4

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Paul Roderman

April 02, 2024

Dealership Rating
Employee Rating

Very impressed with the video from the tech inspecting my truck. Did a walk around while it was on the lift. Said it needed rear rotors and pads. Excellent communication. Everyone in the dealership is very More

by LOUISHENRYJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

Apr 02, 2024

Ciocca Ford of Souderton responded

We are so glad to hear this, Louis! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 20, 2024

Dealership Rating
Employee Rating

Ciocca Ford is my local dealership and I’m glad that they are. They always do top notch work on my cars and my Service Advisor, Paul is outstanding to work with. I even bring my Porsche to Ciocca Ford f More

by cbrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 20, 2024

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Employee Rating

Their service department is fantastic, from every tech to every manager. I buy my trucks at ciocca because of their service department. More

by JSNNAPOLITAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

Mar 21, 2024

Ciocca Ford of Souderton responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 08, 2024

Dealership Rating
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Has a very clean waiting area with a super friendly staff that made my wait enjoyable. More

by JHUEBER19038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Jhueber! We're always here to help if anything else comes up!

March 07, 2024

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Purchased my vehicle there. Have always gotten it serviced there, and have been very happy. I have always been updated during service, and I like the idea of video showing issu More

by BELLEVOU.RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 18, 2024

Dealership Rating
Employee Rating

Always good, ready when requested, great service Always attentive to the maintenance history and recommendations for long term care More

by GFNTSCHREADER
Recommend Dealer
Yes

Other Employees Tagged: Paul Roderman

Feb 20, 2024

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 14, 2024

Dealership Rating
Employee Rating

Great service team ! Tremendous ! In and out with no problems or hiccups , fast and courteous service ! More

by Tstinson4389
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Tstinson! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 07, 2023

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Employee Rating

The dealership went above and beyond helping me fantastic place to buy a new care of truck More

by bob75632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bob! We're always here to help if anything else comes up!

August 03, 2023

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Employee Rating

so after two months of ciocca ford of souderton having my Bronco to repair they previously replaced dash pad and destroyed my dashboard and was suppose to replace dashboard they did not that, replaced my roo More

by dave f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JP Stowman, Tim Adams

Aug 11, 2023

Ciocca Ford of Souderton responded

Dave, we sincerely apologize for the time taken with your Bronco just to be unsatisfied with the work received. Please reach out to us at (215) 486-2515 and ask for our Service Manager or General Manager to see how we can fix this for you. We appreciate your feedback

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