Paul Rocco | Page 3

Great accomodating service!!! My first contact with the service department was with Terrie. She was extremely pleasant, courteous and upbeat. The car was coming in for free service My first contact with the service department was with Terrie. She was extremely pleasant, courteous and upbeat. The car was coming in for free service under the factory offer . Unlike what many people believe, the dealer treated me no different then those paying for service. That included very accommodating appointment, free pickup and delivery and free loaner car. The car was due to be picked up after a snowy day. They showed up pretty close to ontime, leaving me a new All-wheel drive S60 to drive..How nice was that??? Unlike what many would expect , there was no attempt to talk me into any ' uncovered service at additional cost. I have had my cars serviced there many times over the years, and have come to know the tech Nino. I find that every time he works on my cars, I get them back performing better, like he "tweeked' something: Also new items I didn't think were included in the free service were provided by the dealer gratis, including those not covered by any other car company, usually considered wear items. While there I went in to see the salesman I had dealt with on my last lease, Eddie Ferrari, discussing a possible upgrade of my daughter's car down the road. Though this is not an immediate thing and more a consideration and something to budget for, in what I have found is his normal way, Eddie spent some time explained details and differences in the car vs. the Volvo she has now. As is his way, it was informative but not the least bit pressuring. Its always stress-free pleasure dealing with Eddie, and I will keep in touch with him when considering that purchase or my next lease renewal at year end,,, My thanks to the service team for all their courtesies. More

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Volvoville - No Regrets As with all my visits to Volvoville it was pleasant, quick and accurate. They know how to and do things right. There is no pressure just recommendatio As with all my visits to Volvoville it was pleasant, quick and accurate. They know how to and do things right. There is no pressure just recommendations based on their knowledge of the car.. More

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Great Service Staff is always pleasant and accommodating. Definitely would recommend on all levels from service and to sales. I've dealt with both Paul and Dave an Staff is always pleasant and accommodating. Definitely would recommend on all levels from service and to sales. I've dealt with both Paul and Dave and both are good people that will certainly take care of your needs. More

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A DEALERSHIP TO BE EMULATED I have been servicing my Volvo's for over sixteen years at Volvoville. First in Massapequa and now in Huntington. The remodeled waiting area is very c I have been servicing my Volvo's for over sixteen years at Volvoville. First in Massapequa and now in Huntington. The remodeled waiting area is very comfortable. I usually wait for my car to be serviced and have experienced prompt , responsive work. The staff is always up-front, explaining what they recommend, the cost and the time to complete. I strongly recommend servicing your Volvo here. More

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Service Overall a very good experience. If price is right when my lease it I will be back for another Volvo. I do hope you have a good replacement for Mar Overall a very good experience. If price is right when my lease it I will be back for another Volvo. I do hope you have a good replacement for Marc Andersen. More

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Excellent customer service Had an outstanding experience when having my C70 serviced last week. Everything was done in a timely manner and the service advisor was friendly and p Had an outstanding experience when having my C70 serviced last week. Everything was done in a timely manner and the service advisor was friendly and pleasant. We had a question that I forgot to ask at the visit and it was answered through a subsequent email exchange. More

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Exceptional service experience I came in on an emergency basis. Volvoville provided me a loaner vehicle and got my vehicle repaired later that same day. Russell Kaye and the entire I came in on an emergency basis. Volvoville provided me a loaner vehicle and got my vehicle repaired later that same day. Russell Kaye and the entire service dept made me feel very happy that I chose to buy and service my vehicle at Volvoville More

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The Cutting Edge of a Class Operation !! This Dealer always exceeds in Service, Performance & Quality. The staff is Friendly, Knowledgeable, and Professional. As far as I am concerned, this This Dealer always exceeds in Service, Performance & Quality. The staff is Friendly, Knowledgeable, and Professional. As far as I am concerned, this Dealership, " Sets the Bar" As a Realtor, time is money. They get you in, service your vehicle, and get you out quickly. They even clean the car. My Wife and I are in the, " Volvo saved our Life Club." We were hit head on doing 55 MPH in our last Volvo S80, and walked away. Edward.Sanders@ColdwellBankerMoves.com More

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