Paul Dube | Page 4

How buying a vehicle should be! I couldn’t be happier with my experience at Michaud Mitsubishi. From the second i walked in the door, the vibes were good. I got to interact with seve I couldn’t be happier with my experience at Michaud Mitsubishi. From the second i walked in the door, the vibes were good. I got to interact with several employees and never once felt pressured. They were informative, efficient and a pleasure to work with. They did quite a bit of leg work and got me into the exact vehicle i wanted. They are so much more than just a one brand dealer. If it’s a new or new to you vehicle you’re in search of, definitely stop in. If you are lucky enough, you’ll have the opportunity to work with my salesman Zack Michaud, the sales manager Paul Dube, the general manager Rick Roberts and of course, the big man himself, Kevin Michaud. I assure you, you won’t be disappointed. A huge thank you to the Michaud crew!!! I came in a customer and left feeling like a member of the family. More

Helpful 0

Report | Print

Mary Kate is a godsend will go the extra mile to make sure Absolute godsend marykate will go the extra mile just to make sure your time with her goes as smoothly as possible and all their cars even the used ca Absolute godsend marykate will go the extra mile just to make sure your time with her goes as smoothly as possible and all their cars even the used cars are top notch!! The most polite and best service I had ever had in financing a car they will accept absolutely ANYBODY seriously , which genuinely does make this the feel good dealership I’ll recomemd my mother so I think anybody absolutely ANYBODY who walks in there for a car will be treated as family I know that’s how I felt I love marykate and Carl they never give up on anyone and will make sure u won’t either!!!!!! More

Helpful 1

Report | Print

Great experience and value I came into the Michaud dealership just before the end of the year to get my 4th preowned car from them. Kevin has a great group of people working fo I came into the Michaud dealership just before the end of the year to get my 4th preowned car from them. Kevin has a great group of people working for him and I will go back again for my next car. Bart is a great salesperson to work with and overall he made it a painless experience. Michaud has a large inventory of all makes of cars and if they don’t have the car you’re looking for on the lot, they can you get it for you. you can’t go wrong buying a car from Michaud. More

Helpful 0

Report | Print

My best car buying experience!! The whole experience was easy and stress free. There was no pressure, my salesman David Moretti was a pleasure to deal with. The whole staff was very The whole experience was easy and stress free. There was no pressure, my salesman David Moretti was a pleasure to deal with. The whole staff was very friendly and easy to do business with. This was easily the simplest stress free car buying experience I have had. Brett Harrington More

Helpful 0

Report | Print

Michaud Mitsubishi truly is your feel good dealership Dave Moretti was excellent. I am going to highly recommend him and Michaud Mitsubishi to anyone looking to purchase a new vehicle. Manager Paul Dube Dave Moretti was excellent. I am going to highly recommend him and Michaud Mitsubishi to anyone looking to purchase a new vehicle. Manager Paul Dube also went above and beyond to to ensure I got the right vehicle for me in my budget. Mitsubishi's have come a long way and i will always purchase my vehicles at Michaud Mitsubishi. They are without a doubt one of the most underrated vehicles on the market today. More

Helpful 0

Report | Print

My Best Car Buying Experience! This was by far my best car buying experience ever! Bart was incredibly friendly and so much more knowledgeable about the cars he sells than other car This was by far my best car buying experience ever! Bart was incredibly friendly and so much more knowledgeable about the cars he sells than other car salesmen I have encountered in the past. He was very patient with us and worked with us to get us the best deal possible. He was available around the clock to chat with us about our new vehicle and our trade-in. It was truly a pleasure to work with Bart. Paul made sure to talk us through our finance options and took the time to explain everything to us in detail and answer all of our questions. We also had the pleasure of meeting Mr. Kevin Michaud during one of our visits. We could truly feel the difference of working with a family-owned business. We were treated as valued customers not just car buyers. I have no doubt that we will continue to purchase vehicles from Michaud Mitsubishi for years to come. More

Helpful 0

Report | Print

Liars and scammers! Liars and scammers - misleading to customers! Recently took my car to Michaud for a known O2 sensor issue that I believed was covered under the 8year Liars and scammers - misleading to customers! Recently took my car to Michaud for a known O2 sensor issue that I believed was covered under the 8year/80k federal warranty. Asked specifically on 3 different occasions prior to my car even being looked at, as to whether the O2 sensor was covered under the 8year/80k warranty and informed the service dept that I had no intention of having my car serviced at the dealership if it was not covered. Service bay manager advised that the ONLY way to know if the O2 sensor was covered by this warranty was to do a complete vehicle inspection that would cost $120 even after I specifically asked if there was any other way to check this part against this specific warranty. The part is not covered, as it is under the 6year/60k warranty. Service dept prints off a listing of all warranties associated with my car and hi lights that the O2 sensor is covered by the 6yr/60k warranty and it has expired. When confronted; the service manager states he does not recall telling me he could not obtain this information and that I never specifically asked prior to work being done on my vehicle causing labor to be billed to me. My night drop key envelope clearly states this concern. Michaud management has still not responded to my complaint on this matter. Service customers beware of the information being given to you - this dealership is just looking to take advantage of customer with blatant lies. More

Helpful 0

Report | Print

Got me in the car I wanted for a great price I drove in with a 1990 Lincoln TownCar. When I arrived a sales person came right out to help me (Unlike North Reading Subaru) and they gave me a great I drove in with a 1990 Lincoln TownCar. When I arrived a sales person came right out to help me (Unlike North Reading Subaru) and they gave me a great deal. They brought out one car, 2015 Outlander Sport (exactly what the car I wanted). It was the perfect car for the right price. Then they quoted the price and my friend GOOGLE told me it was the perfect price. Friendly, helpful, fast and just good, good people. More

Helpful 0

Report | Print

Very courteous and helpful staff Excellent experience and had a wonderful salesperson MaryKate Fisher, she was very pleasant, helpful and a wonderful person who took the time to liste Excellent experience and had a wonderful salesperson MaryKate Fisher, she was very pleasant, helpful and a wonderful person who took the time to listen to your needs in a car and was willing to work with you in any way she could. A very personable and sweet person. More

Helpful 0

Report | Print

Purchased a used truck Just a great overall experience. No pressure to buy. Answered all ours questions. The best part was Zack including everyone else that we talked to was Just a great overall experience. No pressure to buy. Answered all ours questions. The best part was Zack including everyone else that we talked to was honest and up front. Didn’t feel like the normal dreaded car dealership feeling you get at when buying a car. Financing was even better. They beat my great rate that I had already had preapproved from a national bank with the same bank! Definitely come shop here. More

Helpful 0

Report | Print