Paul Dedionisio | Page 35

Cruise control Had trouble out of town, called dealership they told me possible trouble & made an appointment. Part wasn't available ,ordered part made new appointme Had trouble out of town, called dealership they told me possible trouble & made an appointment. Part wasn't available ,ordered part made new appointment. I was given a loner & car was ready in early PM. The problem seems to have been fixed by all indications & works well. More

by TOBY961 Verified Customer Verified Customer

Helpful 0

Report | Print

Easy , fast and no hassle I really appreciated the extra time Pat McCafferty spent with me explaining all the functions of my truck ,he did a great job. This truck has so I really appreciated the extra time Pat McCafferty spent with me explaining all the functions of my truck ,he did a great job. This truck has so many new functions on it it took me awhile to understand. Pat made sure I knew everything before I left. I am very impressed with the new truck. It’s hard to believe that Ford is able to improve their trucks every year. Larry Baumann More

by LARZFLY Verified Customer Verified Customer

Helpful 0

Report | Print

Team goes above and beyond I decided to lease a new ford f-150 from Bob Ferando Ford and it was a very easy stress free experience thanks to my sales person Scott Wolf whom I 'v I decided to lease a new ford f-150 from Bob Ferando Ford and it was a very easy stress free experience thanks to my sales person Scott Wolf whom I 've known over 25 years, Paul in finance who arranged it all and Mandi who spent the time explaining all the new electronics. I have purchased and leased vehicles including work done at their service dept over the years and rate Bob Ferando Ford highly. Especially their exceptional personal touch is second to none. Thank you for a great experience! More

Helpful 1

Report | Print

Great Experience! I was really impressed with the help I received from Nick and Shawn! They listened to what I wanted in a vehicle and were willing to help me find that I was really impressed with the help I received from Nick and Shawn! They listened to what I wanted in a vehicle and were willing to help me find that and more in my new Escape! Nick will make a great future salesman and I look forward to discussing my options in three years when my lease is up with him! I had one of my best car buying experiences yet and am very happy with my decision to go out to Ferrando Ford! I love driving my new Escape! More

Helpful 0

Report | Print

Great customer service Todd, Paul, and Mandi were very helpful and polite today with my new truck purchase. I am a repeat customer and plan to return for future vehicles. Todd, Paul, and Mandi were very helpful and polite today with my new truck purchase. I am a repeat customer and plan to return for future vehicles. More

Helpful 0

Report | Print

family takes home two trucks My son and I recently leased two trucks from Ferrando. Outstanding service from Todd Kroh, Paul, and the whole team at Ferrando. Thank you for listeni My son and I recently leased two trucks from Ferrando. Outstanding service from Todd Kroh, Paul, and the whole team at Ferrando. Thank you for listening to our needs and getting us behind wheels !!!! More

Helpful 0

Report | Print

Highly recommended I like my Ford Edge. I've been getting used to driving my new vehicle. The truck is bigger than my prior ones. The wide view mirrors are very helpf I like my Ford Edge. I've been getting used to driving my new vehicle. The truck is bigger than my prior ones. The wide view mirrors are very helpful due to the big body style. I don't like the headrest. I'm short and I feel like my head is pushed forward to much. Smooth ride. More

Helpful 0

Report | Print

Wonderful Customer Service! This was my first time buying a vehicle and I was very pleased with my overall experience. Everyone at Bob Ferrando was very friendly and professional This was my first time buying a vehicle and I was very pleased with my overall experience. Everyone at Bob Ferrando was very friendly and professional. Shawn was my consultant and he made this first-time purchase very easy for me. I would highly recommend Shawn and Bob Ferrando to my family and friends! More

Helpful 0

Report | Print

Excellent Customer Service Love dealing with Ferrandos and Shawn Haas. Purchased 3 cars in the last year and have been more than happy. Service dept is also great to deal with Love dealing with Ferrandos and Shawn Haas. Purchased 3 cars in the last year and have been more than happy. Service dept is also great to deal with More

Helpful 0

Report | Print

Quick and easy I was renewing my lease from another ford dealership and Shawn and Nick were very helpful and friendly. I would definitely recommend this dealership t I was renewing my lease from another ford dealership and Shawn and Nick were very helpful and friendly. I would definitely recommend this dealership to anyone looking for Ford. More

Helpful 0

Report | Print