Patti Ostergaard

The final bill seemed a little pricey (one hundred dollars) for an oil change and rotation. dollars) for an oil change and rotation. More

by scottsikora Verified Customer Verified Customer

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Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff. More

by mmarks Verified Customer Verified Customer

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There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took c I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership. More

by puzzlemaster Verified Customer Verified Customer

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I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna More

by gipperichpainting Verified Customer Verified Customer

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scheduled apps take to long. I have waited in the past two hours for a scheduled oil change I have waited in the past two hours for a scheduled oil change More

by krato_74 Verified Customer Verified Customer

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The service itself was quick and great, but my problem was not fixed. I spent over $600 to have Palmen look into and fix my engine this past Wednesday. After 3 days, my Check Engine light came back on. It was not fixed. I spent over $600 to have Palmen look into and fix my engine this past Wednesday. After 3 days, my Check Engine light came back on. It looks like I will be back in the dealership. Hopefully it will not cost me more! More

by galesayers34 Verified Customer Verified Customer

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Love going there. People are friendly and the free snacks and coffee is good my kid liked it and coffee is good my kid liked it More

by AYANNA4311 Verified Customer Verified Customer

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I deal with Patti. I trust her. I have been servicing my vehicles here for over 20 years. vehicles here for over 20 years. More

by SBALCEREK Verified Customer Verified Customer

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my last visit was a senior moment issue that patty rectified in 5 minutes.good job rectified in 5 minutes.good job More

by Fireball Verified Customer Verified Customer

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Patty is amazing. I. Called same day and got in for oil change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb. change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb. More

by shehn44 Verified Customer Verified Customer

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