Patrick Titshaw
Patrick Titshaw at Mercedes-Benz of Boston

Patrick Titshaw | Page 2

Service Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
211 Reviews
4.9

211 Reviews

Write a Review

211 Reviews of Patrick Titshaw

February 08, 2024

Dealership Rating
Employee Rating

I recently had an excellent experience with both Jimmy and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have More

by Michaelhoffman7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Fadi, Jimmy Maniatis

Feb 09, 2024

Mercedes-Benz of Boston responded

We're so glad to know that Jimmy and Patrick were able to turn your experience around at Mercedes-Benz of Boston. Our team is dedicated to providing top-notch service, and we appreciate the updated review! Enjoy your ride!

Feb 09, 2024

Michaelhoffman7777 responded

I should have also given a fantastic shoutout to Allison Cox and Sean the service manager at the Braintree collision center. They saw the problem, ordered the part and made my life much easier by having it replaced in Boston. Sometimes the collision center people don’t get the recognition they deserve and I should have included them in this review.

January 26, 2024

Dealership Rating
Employee Rating

Great service as expected. Patrick keeps an eye out and manages the process well throughout. More

by Michael
Recommend Dealer
Yes
Jan 26, 2024

Mercedes-Benz of Boston responded

All of us at Mercedes-Benz of Boston are happy to see this wonderful feedback! Thank you, Michael!

January 25, 2024

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Employee Rating

Once again, Patrick Titshaw of Mercedes Benz of Boston shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. More

by Paul with the C 230
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2024

Mercedes-Benz of Boston responded

Paul, thank you for the 5-star rating! We're great to know that Patrick and our service team at Mercedes-Benz of Boston have consistently provided you with excellent care. We look forward to serving you again! Safe travels!

January 20, 2024

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Patrick Titshaw is an asset to the Mercedes-Benz of Boston team! Over the past 8+ years Patrick has always provided First-Class service when I call to schedule, call for any questions and when bringing More

by Happy client
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Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Mercedes-Benz of Boston responded

We're delighted to know that Patrick has consistently provided you with first-class service over the years at Mercedes-Benz of Boston. We appreciate your kind words and look forward to continuing our relationship in the future!

December 29, 2023

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Great staff that handle customers with great care. The best Mercedes-Benz dealership in Massachusetts! More

by albert617
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

Hey Albert, thank you for the 5-star rating! We're delighted to know you had a positive experience with our team at Mercedes-Benz of Boston. We look forward to serving you again! Safe travels!

December 27, 2023

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My car was towed the this dealership. From the moment it got there, the customer service team was amazing. They kept me informed and made sure I was happy with their performance. Matt Mur More

by samgrullon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Murphy

Jan 02, 2024

Mercedes-Benz of Boston responded

Hi Sam! We're glad to know that our team at Mercedes-Benz of Boston provided you with excellent service and kept you well-informed. We'll pass along your compliments to Matt! Thanks for the review.

December 22, 2023

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Employee Rating

This location lives up to its high class standards. Everyone is friendly. Advisor Patrick is extremely helpful and honest. I’ve been to other Mercedes dealerships and this one by far exceeds the others More

by Michelle
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 22, 2023

Mercedes-Benz of Boston responded

Michelle, we're delighted to know that our team at Mercedes-Benz of Boston lived up to your expectations! We'll pass along your kind words about Patrick. Thanks for choosing us!

December 14, 2023

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Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them. More

by Shima72
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda, Schneider Limose

Dec 14, 2023

Mercedes-Benz of Boston responded

We're delighted to know you had an outstanding experience with us at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to serving you again in the future!

December 13, 2023

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Employee Rating

Very nice dealer quick service and well organize Patrick was a very helpful and a good customer service More

by danpires59
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Recommend Dealer
Yes

Other Employees Tagged: Denilson

Dec 13, 2023

Mercedes-Benz of Boston responded

Hey Dan, we're delighted to know that you had a positive service experience with Patrick and our team at Mercedes-Benz of Boston. Thank you for choosing us! We'll see you next time. Safe travels!

December 01, 2023

Dealership Rating
Employee Rating

We had the most amazing experience at Mercedes-Benz of Boston. Patrick was the best in service department, very helpful and friendly! More

by Jian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Mercedes-Benz of Boston responded

Hey Jian, we're delighted to know you had an amazing service experience with Patrick at Mercedes-Benz of Boston. Thanks for the shout-out! We'll see you next time. Safe travels!

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