Mohammed Fadi
Mohammed Fadi at Mercedes-Benz of Boston

Mohammed Fadi

Assistant Parts Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Mohammed Fadi

February 08, 2024

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Employee Rating

I recently had an excellent experience with both Jimmy and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have More

by Michaelhoffman7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Jimmy Maniatis

Feb 09, 2024

Mercedes-Benz of Boston responded

We're so glad to know that Jimmy and Patrick were able to turn your experience around at Mercedes-Benz of Boston. Our team is dedicated to providing top-notch service, and we appreciate the updated review! Enjoy your ride!

Feb 09, 2024

Michaelhoffman7777 responded

I should have also given a fantastic shoutout to Allison Cox and Sean the service manager at the Braintree collision center. They saw the problem, ordered the part and made my life much easier by having it replaced in Boston. Sometimes the collision center people don’t get the recognition they deserve and I should have included them in this review.

December 19, 2023

Dealership Rating
Employee Rating

I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Mercedes-Benz of Boston responded

Hey Jim, thank you for the 5-star rating! We're delighted to know that Albert and our team at Mercedes-Benz of Boston have earned your trust over the years. We appreciate you choosing us for all your service needs! Safe travels!

April 19, 2023

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Employee Rating

They very professional people they know what they doing and very friendly ,courtesy,good customer service More

by kaderakrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Apr 20, 2023

Mercedes-Benz of Boston responded

Thank you for the kind comments about our Mercedes-Benz of Boston team! We appreciate your business and look forward to serving you again next time!

March 17, 2023

Dealership Rating
Employee Rating

Patrick has been a huge help! Thank you for being patient with me. I’m a very picky client and he makes sure my car is in excellent condition. More

by Restrepocg
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Edgar Santana , Sophath Sim

Mar 20, 2023

Mercedes-Benz of Boston responded

Thank you for the kind review - we'll be sure to pass it along to Patrick! Your business is greatly appreciated by our entire team here at Mercedes-Benz of Boston and we look forward to seeing you again next time!

January 23, 2023

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Employee Rating

Great customer service they take the extra steps to go that extra mile would definitely recommend. More

by PJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Mercedes-Benz of Boston!

November 27, 2022

Dealership Rating
Employee Rating

Service from Albert was outstanding. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. More

by Cinimod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Nov 29, 2022

Mercedes-Benz of Boston responded

Thank you for the kind review! We're certainly lucky to have Albert on our team and we can't wait to share this wonderful feedback with him. Take care and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

July 28, 2022

Dealership Rating
Employee Rating

Best sales and service departments around. Very easy to make appointments on the internet or by phone. The service advisor had the car checked out because it is not driven a lot they did a 10 More

by Juno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your automotive needs! We appreciate your support and look forward to your next visit!

January 17, 2022

Dealership Rating
Employee Rating

I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one More

by MTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're so glad that Erica & the team continue to provide you with exceptional service and we look forward to seeing you at your next visit. Take care!

December 16, 2020

Dealership Rating

The attention that Ronald Escobar gave me was extraordinary, he helped me and explained all the options I had, according to my budget, he showed me the options that met my description. He was More

by Stefan & Elvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paolo Castro, Ronald Escobar

Dec 29, 2020

Mercedes-Benz of Boston responded

Stefan & Elvia - What an outstanding review to read! It is great to know that Ronald was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Mercedes-Benz of Boston team

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