Patrick Serratore | Page 5

Service Department I called the Sevice in the early afternoon when I found I had a few extra hours for errands. I asked if I could come in for “The Works” and the questi I called the Sevice in the early afternoon when I found I had a few extra hours for errands. I asked if I could come in for “The Works” and the question I was asked was when I could be there!! I got to the Serbice Department and was welcomed by Tom and my car was serviced in record time!! I highly recommend this dealership especially for the Service Department. Well Done!! More

by pattara4 Verified Customer Verified Customer

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Great service! With having many bad experiences at an other dealership service center I decided to give Bill Kay Ford a chance. Best decision ever! Even though the s With having many bad experiences at an other dealership service center I decided to give Bill Kay Ford a chance. Best decision ever! Even though the service I needed was simple they didn't make me feel like I wasted their time. Everyone that worked there that I encountered were super nice. I will definitely use them again for service on my cars. More

by Linda S Verified Customer Verified Customer

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Airbag recall I brought my car in for the airbag recall, and was back out the door within 10 minutes with the loaner car. My car was serviced very quickly and the I brought my car in for the airbag recall, and was back out the door within 10 minutes with the loaner car. My car was serviced very quickly and there was no interference of my daily routine. Great job, Bill Kay Ford! More

by Carol B Verified Customer Verified Customer

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The over all was good I brought my work van in to bill Kay ford for what I thought was a break job but all I needed was to have my roaders cut and the pads were good someth I brought my work van in to bill Kay ford for what I thought was a break job but all I needed was to have my roaders cut and the pads were good something I thought was going to be hundreds of dollars was only about 200 More

by KEVUSTER69 Verified Customer Verified Customer

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great experience Everyone was very friendly and the service great! I was in and out within an hour! I will definitely be coming back for my future car maintenance. Everyone was very friendly and the service great! I was in and out within an hour! I will definitely be coming back for my future car maintenance. More

by ALANGLAND820 Verified Customer Verified Customer

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Service review My experience with the service dept was good. The cost was high but that was expected. My car is fixed and running/sounding great. Thank you! My experience with the service dept was good. The cost was high but that was expected. My car is fixed and running/sounding great. Thank you! More

by Coco123 Verified Customer Verified Customer

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PJ always takes care of me when it comes to service I’m in business for myself so there is no down time to get my truck in for service , but PJ the service director always use complete professionalism a I’m in business for myself so there is no down time to get my truck in for service , but PJ the service director always use complete professionalism and accommodates me always ! More

by mikecreghin Verified Customer Verified Customer

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Was there when I needed them I had a tire repaired quickly and correctly, thank you. I drove in as the tire was going flat and the service department was able to service the tire I had a tire repaired quickly and correctly, thank you. I drove in as the tire was going flat and the service department was able to service the tire ASAP. More

by v.cimino Verified Customer Verified Customer

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Manager Made It Right I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset the manager was working to make it right. He offered to take care of my oil change this visit and when I said I can no longer waste more of my time to wait he offered me a loaner car to do my other errands AND offered to take care of my oil change the next time. I have been disappointed a few times in the past waiting over 2hrs for a scheduled oil change and this is the first time I felt someone cared to make me happy for their backed up schedule. I like to support local businesses which is why i keep coming back. Huge thank you to the manager. I think his name was Patrick. More

by KIZZYCST Verified Customer Verified Customer

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