Patrick Baffa | Page 2

Incredible Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very s Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very spotless. More

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great experience mike powell is my kind of guy. great salesman who made my buying experience simple. followed up with me after purchase to make sure i was happy, great mike powell is my kind of guy. great salesman who made my buying experience simple. followed up with me after purchase to make sure i was happy, great staff in this place. More

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Inverted pyramid Not often do you get the chance to be surrounded by genuinely concerned employees who get it. When do you ever get the chance to enjoy a 50:1 ratio of Not often do you get the chance to be surrounded by genuinely concerned employees who get it. When do you ever get the chance to enjoy a 50:1 ratio of employees to customer. In a classroom setting it's one teacher to fifty students. At MB Naples it's reversed. They know the product, what it stands for and how their customers want to feel when buying. Job Done Well. More

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Like a fine hotel Mercedes Benz of Naples is unlike other dealerships in that the entire staff treats you like guest at a top resort. Truly concierge treatment every s Mercedes Benz of Naples is unlike other dealerships in that the entire staff treats you like guest at a top resort. Truly concierge treatment every step of the way from sales to service. Many dealers are great until your check clears and then it all falls apart. Not here. Most impressive, really, and highly recommended. More

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Par Excellence! Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both my husband and I purchased cars, and her professionalism and help was much appreciated. Tom Neglio's explanations of supplementary packages helped us decide on an extended warranty, a pre-paid maintenance plan that will help maintain our cars and save us in the long run, and the perma-plate sealant will protect my car inside and out. Thanks to Geoff Kaleal in Service for taking care of the perma-sealing and returning my car to me at my home. Special kudos go to Henri Xhialli, the delivery consultant, who showed us all kinds of technical applications and helped program our cars. I"m very impressed with this Mercedes-Benz "family" of experts, and look forward to my continued future dealings. More

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Adam Davis is what Mercedes Benz is all about. His knowledge of Mercedes products of any year is amazing. He is all about customer service before,during and m is what Mercedes Benz is all about. His knowledge of Mercedes products of any year is amazing. He is all about customer service before,during and most of all after the sale. The Dealership is lucky to have him and will definitely would recommend him to anybody is looking to purchase a quality product and being treated like a person and not a number More

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Unexpected great experience I went with a concern I had about my Mercedes. I never expected to receive such outstanding personal service. I highly recommend MB of Naples! I went with a concern I had about my Mercedes. I never expected to receive such outstanding personal service. I highly recommend MB of Naples! More

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This is the third vehicle I have purchased from Mercedes Benz of Naples. And I expect to purchase another vehicle next winter from you folks; based on a good price of course. Main reason Chuck Searles. He i Benz of Naples. And I expect to purchase another vehicle next winter from you folks; based on a good price of course. Main reason Chuck Searles. He is the best service specialist I've ever dealt with. He is accommodating, honest, straightforward, polite and never looses his patience. Your salesman Patrick Westin is a very good addition to your sales team. He was very polite, thorough in his explanation of the vehicles I considered for purchase and did his best to help me meet my budget.I hope he remains there. Unlike the aftermarket group your sales department seems to have a high turnover. Each time I purchased a vehicle it was a different salesman to deal with. More

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My experience with the Mercedes Benz Dealership in Naples Florida has always been excellent. Everyone that I have mentioned above had been great . Mr Tom Butz is our dealership representative and he is grea Florida has always been excellent. Everyone that I have mentioned above had been great . Mr Tom Butz is our dealership representative and he is great in both his knowledge of your vehicles and so very friendly to work with. Tom is a great asset to your team. Thanks for such great service. More

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"The best or nothing" - I am happy to report that at Mercedes Naples this is not just a slogan or marketing gimmick! I have dealt with many Mercedes Benz dealerships in different countries and I that at Mercedes Naples this is not just a slogan or marketing gimmick! I have dealt with many Mercedes Benz dealerships in different countries and I can honestly say that at MB Naples they deliver on their promise. My experience from start to finish in ordering and collecting my new S550 has been what I expect from a MB dealership. Attention to detail is often what differentiates one dealership from another and I have been impressed by such simple things as the completion of the service and maintenance booklet details etc. Dennis Stout, yes is a first class sales professional, but he also has a passion for the brand, and was most generous with his time in explaining the new features of the new S class on collection yesterday. My simple "thanks" to Dennis, Chuck, Patrick and Tom for making this a truly great purchase experience! Joe Brennan. More

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