130 Reviews
Write a Review130 Reviews of Pat O'Brien
May 15, 2024
I really like my service manager Pat and has always been requesting for him every time I bring my SUV. The recent service I was charged with the tire rotation but was not performed since they said there was requesting for him every time I bring my SUV. The recent service I was charged with the tire rotation but was not performed since they said there was an issue with the tires and recommended to replace on my next service and they don't wand to rotate them so the tire pressure light was not able to check so it's on every time I drive the SUV. Other than that I'm okay. Thank you and see you the next 5000 miles. More
May 15, 2024
Great service as always Good information Called back as soon as it’s ready Explained in detail all the results as soon as it’s ready Explained in detail all the results More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers
May 02, 2024
Maria is very caring and honest. She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always j She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always just business and overpriced. she puts herself into my shoes, gives me honest feedback and takes care of my needs. I can trust her judgement and suggestion . I really appreciate her help! ~Gladys Ho More
Other Employees Tagged: Maria Castillo, Ervin Sunga
May 02, 2024
Maria is very caring and honest. She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always j She understood my need and helped me figured out the best option for my car maintenance. She broke the tradition perception of dealership is always just business and overpriced. she puts herself into my shoes, gives me honest feedback and takes care of my needs. I can trust her judgement and suggestion . I really appreciate her help! ~Gladys Ho More
Other Employees Tagged: Maria Castillo, Ervin Sunga
May 02, 2024
Great, wonderful associates and Awesome work for my car. Thank you for giving my car good service. I really appreciate it. Thank you for giving my car good service. I really appreciate it. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Phil Stravers
April 30, 2024
Pat was welcoming & easy to talk to. Great follow up on when vehicle was ready around noon. Had an appointment at 930am on a Saturday so expect to wait for a couple of hours. Great follow up on when vehicle was ready around noon. Had an appointment at 930am on a Saturday so expect to wait for a couple of hours. More
April 27, 2024
Yvonne was excellent during my visit to the service department. My truck needed a recall part checked out and she gave me plenty of details. Overall a great experience! department. My truck needed a recall part checked out and she gave me plenty of details. Overall a great experience! More
Other Employees Tagged: Maria Castillo , Yvonne
April 27, 2024
A new key costs ~1000$. It is rip off. 10000 mile/One year service did not clean the car. Not even watered from outside as dust piled up for car being there in the lot for e It is rip off. 10000 mile/One year service did not clean the car. Not even watered from outside as dust piled up for car being there in the lot for extra day More