Parker Pearlstein | Page 3

Parker and Dmitriy were professional and helpful. Communication was solid, and I was able to walk away with the car I wanted as a satisfied customer. Communication was solid, and I was able to walk away with the car I wanted as a satisfied customer. More

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Premier Subaru of Branford is a top notch dealer rising way above the competition. I recently purchased my second vehicle from them, a 2020 Forester Premium. The experience was awesome. The exceptional qua way above the competition. I recently purchased my second vehicle from them, a 2020 Forester Premium. The experience was awesome. The exceptional quality of the certified vehicle itself, along with the courtesy and professionalism of the sales team and service staff made this second purchase another home run. They offered a highly competitive low price and gave me a beyond fair amount for my trade-in (a 2016 Forester). They also secured me a super low rate of 2.69% on my loan through my credit union and gave me multiple service options. Sales Consultant Dmitriy Naumovich and Service Advisor Maegan Collazo both made the process painless, simple and quite frankly possible. Neil Wetmore and Parker Pearlstein were very helpful as well including President Robert Alvine following up himself. After years of excellent service on my last Forester and the great new deal on my 2020 it goes without saying that they have earned my business in the future and I will be continuing to go there for years to come. Thank you once again everyone at Premier Subaru! - Mike Livingston More

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Super friendly and helpful. They made the process simple and easy. Highly recommend doing business of any kind with them. They made the process simple and easy. Highly recommend doing business of any kind with them. More

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Tim was wonderful to work with, and made an over the phone transaction so simple! Every detail from the trade in to the financing was handled by a team of highly skilled professionals! I have never had phone transaction so simple! Every detail from the trade in to the financing was handled by a team of highly skilled professionals! I have never had such a comfortable car buying experience! More

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Very professional guy / didn’t try to upsell me too much. Would definitely buy from Kyle again! Would definitely buy from Kyle again! More

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Overall experience with Premier was good. Ralph our salesman and Parker who helped with our trade were awesome!. We felt they were both honest, fair and took time to work with us to explain Ralph our salesman and Parker who helped with our trade were awesome!. We felt they were both honest, fair and took time to work with us to explain details of the sale/trade. Andi our delivery specialist was top notch! She made sure we understood every feature the car had with a smile on her face! We were extremely excited for our new car and Andi only escalated that excitement for us! Things took a bit of a dive for us in the financing department... With this having been our thrid purchase of a brand new car we were fairly familiar with the process. Rodney made us feel as if we were bothering him by being there... I tried to look past this as a character trait but left feeling very uneasy with our interaction with him. Once the talk of a warranty came up and we declined the strongarm technique he became condescending towards us both insulting our intelligence comparing us to a Dr he worked with that "understood" the warranty as if we did not, along with another comment about when his boss asks why we didnt get it he can only tell them "he can explain it to the customers but can't make them understand it. I in fact understood very well, having made new car and warranty purchasing in the past and was aware of my choice. Nothing was discussed or shown with it came time to signing, papers just thrown at us telling us where to sign. No discussion of interest rates until I asked and a snide comment was made to my husband about Rodney giving him 4.00 to cover the month of a higher interest rate given to us than we thought.. Again, the experience at Premier was overall good. And I would go back if they had another car I was in the market for down the road. But, I would requested a difference finance/business manager. More

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I’ve bought a lot of cars in my time, and I have never had a better experience. From finance to sales to purchase to delivery, the service was impeccable. This is the second car I bought from Premier. It had a better experience. From finance to sales to purchase to delivery, the service was impeccable. This is the second car I bought from Premier. It won’t be the last. More

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I had an outstanding experience dealing with the staff at Premier Subaru! From initial assistance from Steve, Parker and Tim I was able to easily able to make an appointment and secure a deposit down. Once I Premier Subaru! From initial assistance from Steve, Parker and Tim I was able to easily able to make an appointment and secure a deposit down. Once I arrived, Tim was very personable and professional explaining the sales process. From there, Rodney made the financing details a breeze and was a genuine pleasure to talk to! I believe her name was Andy who kindly explained the car's features and on-star capabilities. I also appreciated the complimentary car cover to keep my new purchase like new! In closing, I have never been so impressed with a car dealership and staff before. Thank you!!! Ron Collins More

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You guys were amazing! Thank you for all of your help with finding me an amazing vehicle! Your patience and empathy went a long way that week. You all went above and beyond Thank you for all of your help with finding me an amazing vehicle! Your patience and empathy went a long way that week. You all went above and beyond, a big thank you to Jessica and Parker! More

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Parker was very personable and he was the reason I wanted to sell my car to this particular dealership. He's highly communicative, has great customer service, and made the process very transparent and easy! to sell my car to this particular dealership. He's highly communicative, has great customer service, and made the process very transparent and easy! More

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