Pamela Matos
Pamela Matos at NYC Motor Cars
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Pamela Matos

Sales Consultant

NYC Motor Cars

3748 Boston Road
Bronx, NY 10469

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2 Reviews

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2 Reviews

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2 Reviews of Pamela Matos

February 17, 2022

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Employee Rating

From the start of the appointment it was just unprofessional and childish. I was treated to long waits for bacis information, car not on site ready to be seen, no test drive given, and the staff More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 18, 2022

NYC Motor Cars responded

Hello, I reviewed the situation. If we are going to leave reviews let's tell the whole truth. Management confirmed that you visited our dealership. Apparently, you came in with a negative attitude and a chip on your shoulder. We had three people move cars around to get you the car you came here for. Since we are in the Bronx and land locked it might take longer than usual to pull out a vehicle. Also, since we are a pre-owned dealer sometime we will not always know about the vehicle as we are not factory certified. You were not here very long and you did not give us a chance to work with you because you had your guard up the whole time. While we are not always perfect this is certainly a situation that came from no fault of our own. We are sorry that you did not like your experience here and/or if you had a bad day that day. But facts are facts. We wish you the best in your vehicle search. Thank you. Sincerely, NYC Motorcars Bronx Management

September 21, 2019

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Employee Rating

scammers i m from illinois and i called about purchasing 2016 mercedes gle350 it was advertised $24k on cars.com so when i told them give me total they said li More

by smarttech1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No