PK Kugasemrat

The experience in this dealership was amazing, the entire staff was friendly, they explained everything easily for me to understand. Before coming to the dealership, I went to the Honda of Downey and service staff was friendly, they explained everything easily for me to understand. Before coming to the dealership, I went to the Honda of Downey and service does not compare to Goudy Honda. I will surely recommend this dealership to my friends and family looking to buy a car. PK was Amazing and helpful. More

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Thank you Pk Kugasemrat! I appreciate your attention to detail and dedication. If you need any help in finding a specific vehicle or color PK will help you. Once again, Thank I appreciate your attention to detail and dedication. If you need any help in finding a specific vehicle or color PK will help you. Once again, Thank you Pk! More

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I can’t thank PK enough for a smooth, fast, and amazing experience. I was so nervous to go car shopping due to past experiences. I did everything online I got received a call as soon as they opened. PK was experience. I was so nervous to go car shopping due to past experiences. I did everything online I got received a call as soon as they opened. PK was so nice did not pressure us was so knowledgable and most importantly was patient with us while we decided. PK did not pressure us into buying a car we did not want she automatically knew what I was looking for before I knew, answered all of our questions I will definitely be coming back every time. More

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PK treated me with respect and professionalism. She goes out of her way to make sure I have the best deal and vehicle. I have leased three vehicles from Goudy and I will keep going back. Ask for PK She goes out of her way to make sure I have the best deal and vehicle. I have leased three vehicles from Goudy and I will keep going back. Ask for PK if you want a fast and great deal. More

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PK was very thorough, friendly, and helpful. Kept her promises and does not try to pull a fast one. Kept her promises and does not try to pull a fast one. More

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It was such a pleasure to work with PK! She explained all the new features clearly and there was no nonsense with helping me choose the right vehicle. Very highly recommend her at Goudy! She explained all the new features clearly and there was no nonsense with helping me choose the right vehicle. Very highly recommend her at Goudy! More

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PK and all staff at Goudy were really nice and informative. Made the car buying process a lot easier! informative. Made the car buying process a lot easier! More

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Amazing dealership with fantastic employees! Made the process easy and they helped me out with excellent customer service! Made the process easy and they helped me out with excellent customer service! More

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Sales Rep PK at Goudy Honda is awesome. Great customer service. My go to dealership ! Great customer service. My go to dealership ! More

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The purchase of the car was fine. We signed a lease for two vehicles. KP can sell a car but the issue is it is sold with "fluff" in the form of lies. Everything went wrong when PK pro We signed a lease for two vehicles. KP can sell a car but the issue is it is sold with "fluff" in the form of lies. Everything went wrong when PK promised to have a check for selling my car to Goury Honda. Was advised that signing a document would release liability of me or the financial owner from having to obtain the pink slip. This was not true and the dealer failed to advise that a notary will need to *also* need to be done. They attempted to make me pay for this although they did not follow procedure. Spent time and money driving over 250 miles to obtain a signature. When handing the signed document to a Goudy Manager (Art), denied the check. After trying to explain Art did absolutely nothing and dismissed my confrnes by stating I can wait for my sales rep. Once I began to explain, *again* to my sales rep how dissatisfied I am with the lying, Art tried coming over to understand. Very disrespectful because I tried explaining before and he did not care. His interjection into the conversation between the sales rep and myself completely ruined any relationship the sales rep could have done to rectify the issue. He solely ruined this experience by stating, "Well, I can just return the car." It is a shame we spent three (3) days dealing with Goudy. Art is disrespectful and should be trained in dealing with customers. He seems to believe that because he is a manager he can be rude. More

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