Orlando Pasasin
Orlando Pasasin at Beck & Masten Buick GMC South

Orlando Pasasin | Page 7

New Car Sales Manager

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

4.6
75 Reviews
4.6

75 Reviews

Write a Review

75 Reviews of Orlando Pasasin

February 06, 2021

Dealership Rating
Employee Rating

Easy to work with and knew their stuff. Disappointed in the survey making me write 35 words. This idiotic requirement needs adjustment. Two more words. More

by leejchristopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi , Monty Broughton

Feb 08, 2021

Beck & Masten Buick GMC South responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 15, 2021

Dealership Rating
Employee Rating

The sales man was very professional and was very helpful. Selection was good. I would buy from the dealer again, very clean and well kept. More

by AC_LAWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2021

Beck & Masten Buick GMC South responded

We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 30, 2020

Dealership Rating
Employee Rating

Salesman was 8 out of 10, did what he could do within his authority. Sales Manager was an xxxxxxx, was not easy to work with, made us feel like we were stupid. After 2 1/2 hours finally got to the price t More

by KYLEPERRYHILL
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 30, 2020

Beck & Masten Buick GMC South responded

Kyle, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 20, 2020

Dealership Rating
Employee Rating

This the 3rd truck and 4th overall veh. I’ve purchased from Beck and Masten. My 2021 2500 HD DENALI is perfect! Jason R. Has been amazing to work with. He has proven to be the epitome of a customer 1st More

by Joseph Glennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Manny Escalon, Jamie Ward, Jason Ruppert

Nov 23, 2020

Beck & Masten Buick GMC South responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 12, 2020

Dealership Rating
Employee Rating

Vehicle into shop same issue 7+ times in shop, Shop did confirm issue on last three visits. Purchase price $80,000 does not meet quality expected More

by Test.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 31, 2020

Beck & Masten Buick GMC South responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 09, 2020

Dealership Rating
Employee Rating

Jennifer, was very personable and pleasant, I am not a big fan of buying vehicles but the whole team at Beck & Masten made it pleasing and painless, even dealing with Kai in finance was pleasant (who knew More

by tgaliraqThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Pasasin, Kai

Nov 12, 2020

Beck & Masten Buick GMC South responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 03, 2020

Dealership Rating
Employee Rating

Jennifer Pasasin was very professional and great to work with. Finance gentlemen was also very helpful. Orlando Pasasin ensured we were happy with the vehicle and deal we received. More

by bmmarti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Pasasin

Nov 06, 2020

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 26, 2020

Dealership Rating
Employee Rating

This dealership is friendly and kind. They help you find what you are looking for and work with you to keep it in your budget. We have bought two vehicles from here and will probably return again soon. More

by ROSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toby Ohnesorge, Ada Pasasin, Anthony Morelli, Rafael Benavides , Jason Beck, Chad Garland, Jorge Gomez, Reed Vyrostec

Oct 29, 2020

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 04, 2019

Dealership Rating
Employee Rating

Service guys were helpful installing my bedliner! A big thank you to the service department for installing my bedliner and helping me with my floor mats. Waiting time is minimal and the guys are just More

by Dan the Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Toby Ohnesorge, Rosie Hernandez , Jason Beck, Jamie Ward

December 23, 2016

Dealership Rating
Employee Rating

Amazing experience!! I received great service from Rafael benavidez. It' was my first time buying a car and He made my experience very easy!!! He was very friendly and mad More

by Gm1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rafael benavidez

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