Olga Kilfeather | Page 5

The employees in the service department were very friendly and efficient. It was easy to make an appointment. friendly and efficient. It was easy to make an appointment. More

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Excellent service writer explained everything about my coupons and service plan things she said I should know.Very helpful coupons and service plan things she said I should know.Very helpful More

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The service is always top notch and reliable. The price is also reasonable. The only service center for your investment. The price is also reasonable. The only service center for your investment. More

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Good service and sales. Friendly, helpful. Fast service. Good communication about what they are fixing and when the car will be ready Friendly, helpful. Fast service. Good communication about what they are fixing and when the car will be ready More

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The staff are helpful and the facility is nice. They provided the needed service nicely. They provided the needed service nicely. More

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Olga was able to move my service appointment to an earlier time I requested and the work was completed well before I needed for pickup. Thank you! earlier time I requested and the work was completed well before I needed for pickup. Thank you! More

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Service was fine, people friendly,what I expected, a little pricey for what got done. little pricey for what got done. More

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***BEWARE $5,500 IN BS FEES ON ALL THEIR VEHICLES *** Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Pr Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Prior to driving hours to their dealership I spoke with Olga (cust serv. Rep) and questioned her on the fees to be assured they weren't trying to sneak any in there and waste my time. She insisted that they only had a standard dealer fee and there weren't any other fees outside of small doc and title. Well, that was so far from the truth. Went onsite to test drive the car and when I told them I wanted it BAM there is was in black and white $5,500 in BS fees $3,995 for reconditioning and $1,395 for the "protection package". Needless to say I was furious! After getting up and leaving w/ my family the manager called me and offered me another price which was still thousands higher then other vehicles I found. Being so disappointed I contacted the GM asked him if he could explain to me in detail why and how do they think this is good customer service and of course I got a BS response and another offer to buy the car which was still way over priced. DO YOURSELF A FAVOR, GO ESLE WHERE AND SAVE YOURSELF THE HASSLE! Ended up buying the same year, make, ,trim and model with 15k less miles for thousands less at another dealer. More

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