Norman Vassell
Norman Vassell at Toyota of Tampa Bay
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Norman Vassell

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
50 Reviews
4.8

50 Reviews

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50 Reviews of Norman Vassell

May 03, 2024

Dealership Rating
Employee Rating

Norman over at toyota of tampa bay had me in an out very quickly and kept me up to date on cost as well. Norman did a great job at keeping me updated. More

by Naomijec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

The Vehicle is working better, I can Tell a major difference on how it feels to drive. Thank you Norman and your maintenance Crew did a phenomenal job and service Thank you so much Highly appreciated More

by LORRAINETALBOTT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Shouman

May 01, 2024

Dealership Rating
Employee Rating

Toyota of Tampa Bay and Norman Vassell always takes care of me and my family. Fantastic service, caring, knowledgeable, and very special. I’m always very happy with their service for many years. Vassell, Mi More

by Awb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 29, 2024

Dealership Rating
Employee Rating

As usual Norman and the service technician did an outstanding job. The service was timely and we were kept informed throughout the process. More

by MK.FIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2024

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Employee Rating

Norman is my favorite advisor. His service is exceptional! Very knowledgeable & always willing to help. He knows exactly what needs to be done & takes care of my problems. He took More

by gracienicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2024

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Employee Rating

Ver pleased with Norman and Brandon as service advisors and the confidence in the reliability Of my 2014 Camry. More

by Suzjohn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Alvarado

April 25, 2024

Dealership Rating
Employee Rating

Norman was fantastic to work with, his professionalism and straight forward demeanor were confidence inspiring. Jose did a great job working on my Camry. Their breakfast was great, highly recommended. More

by J.LEE.MAHONEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Gonzalez

April 11, 2024

Dealership Rating
Employee Rating

I drive 65 miles each way because of Norman Vassel and Steve Canaljo. Steve should come back as a service manager and Norman needs a raise and a promotion. There's nothing like them for miles! More

by CASEY170761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarod Thorman , Steve Canaljo was replaced and should come back

April 11, 2024

Dealership Rating
Employee Rating

Great rep have been using him and the dealership since I have purchased the vehicle. I would never go anywhere else as long as they keep my rep . More

by HORCHAKGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Alvarado

April 07, 2024

Dealership Rating
Employee Rating

Norman is great. I'm in out in a timely matter. Communication is always great as well. More

by MUNGINLAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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