Check out Norma Ramirez's reviews on DealerRater

January 20, 2023

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Employee Rating

Norma Fue muy amable la que me vendió mi carro nuevo. la recomiendo al que quiero comprar. la recomiendo al que quiero comprar. More

by Maria Olivas

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 23, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 13, 2023

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Employee Rating

They are always helpful and courteous, especially the men in the service department. Terry is always courteous and the driver always is very friendly and professional in the service department. Terry is always courteous and the driver always is very friendly and professional More

by annapete

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 09, 2022

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Service was excellent and quick my salesperson rob went above and beyond to ensure I was completely satisfied. above and beyond to ensure I was completely satisfied. More

by Chancebauer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Kienan Beasley, Ricardo Alegria, Albert Botello, Deanndra Mathes, Robby Phillips

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Dec 16, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

December 04, 2022

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Employee Rating

No pressure and very nice didn’t make me buy something I didn’t want to didn’t want to More

by randyrainwater

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Dec 05, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 23, 2022

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Have been looking for some time and tested multiple brands of vehicles. Honda was our last stop, overall they were efficient and willing to work with us. brands of vehicles. Honda was our last stop, overall they were efficient and willing to work with us. More

by Sarapierce11

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 28, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 05, 2022

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Employee Rating

Friend staff and had the vehicle I wanted. I got the payments at a lower price then first quoted. Great experience! I got the payments at a lower price then first quoted. Great experience! More

by jpvasquez529

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 07, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 26, 2022

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Employee Rating

Nice comfortable place. Staff is nice and willing to help. Decent deal on vehicle but were helpful. Staff is nice and willing to help. Decent deal on vehicle but were helpful. More

by bryantbusby

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 27, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 07, 2022

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Employee Rating

Nice and easy process! Thank you, Norma for all your help! Loved the in and out! Thank you, Norma for all your help! Loved the in and out! More

by melson0214

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 08, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 04, 2022

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Employee Rating

Great experience. Great and easy people to work with. I would definitely return again sometime Great and easy people to work with. I would definitely return again sometime More

by Jesse Evans

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 08, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 20, 2022

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Employee Rating

Customer service is great and people are very friendly. I will always go back for great service I will always go back for great service More

by Fátima

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, David Hendrix, Mike Brown, Jack Gilvin, Deanndra Mathes, Brian Cole, Ramon Constancio, Robby Phillips

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Aug 22, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda