Niko Chavez
Niko Chavez at Palm Coast Ford
Refer Me

Niko Chavez

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

Contact Me
4.4
96 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.4

96 Reviews

Write a Review

96 Reviews of Niko Chavez

May 03, 2024

Dealership Rating
Employee Rating

Serviced for 3 recalls 4-15-24. Now, Precollision Assist and Hill Starter are "unavailable". Was something not correctly plugged in? I will need to return for another appointment More

by Kenneth G McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Palm Coast Ford responded

Kenneth, we're sorry to hear that you had a negative experience with our service department. Please reach out to Mike Mavar, our Service Director at 386-447-3380 to discuss your concerns

May 03, 2024

Dealership Rating
Employee Rating

Our salesman, Chris Dunn was very knowledgeable about the vehicle we were interested in. Process for buying was long and slow, it would have been nice to have had each step explained and allowed us to leave More

by BRITISHLADYUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

This was my first visit to the dealership and when I arrived, I was greeted by a rep. which he help start the check in process. The dealership was very clean and the whole process was quick and easy. More

by ERAD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Palm Coast Ford responded

Thank you for choosing our dealership for your automotive needs! We're thrilled to hear that your first visit was a positive experience. We look forward to serving you again in the future!

May 02, 2024

Dealership Rating
Employee Rating

Easy to negotiate. Very well done test drive. Salesman very helpful during and after closing More

by GROVEJWJR@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Palm Coast Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that negotiating was easy and that you enjoyed your test drive. Our team is always here to assist you, even after closing. We appreciate your business!

April 27, 2024

Dealership Rating
Employee Rating

This dealership is a bad choice. Their service is usually poor and the employees sometime try to make you pay for something that should be covered under warranty. Some of the service More

by CHRISKOCH6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2024

Palm Coast Ford responded

We're sorry to hear about your experience. Providing exceptional service is our priority, and we apologize for any inconvenience caused. Please reach out to Mike Mavar, our Service Director, at 386-447-3380 so we can address your concerns and make things right.

April 25, 2024

Dealership Rating
Employee Rating

Great customer service Their service department is outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. More

by Charles48jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Palm Coast Ford responded

Thank you for sharing your experience! We're thrilled to hear that Josh provided excellent service and kept you informed throughout the repair process. We'll be sure to pass along your kind words to him and the rest of our team.

April 19, 2024

Dealership Rating
Employee Rating

Great experience. They couldn't have been more accommodating. The Daytona dealership wanted to charge considerably more for the same service and keep the truck for a w More

by Jeff1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler

Apr 23, 2024

Palm Coast Ford responded

Thank you for sharing your positive experience! We're delighted to hear that we could exceed your expectations with both our service and pricing. We appreciate your support and look forward to assisting you again in the future.

April 14, 2024

Dealership Rating
Employee Rating

Car had some issues bought it there twice and they fixed made sure the car was fixed kept an xtra day to make sure More

by mcnabb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Palm Coast Ford responded

Thank you for sharing your experience! We're glad we could address the issues with your car and ensure it was fixed properly. Your satisfaction is our priority, and we appreciate your trust in us.

April 13, 2024

Dealership Rating
Employee Rating

The staff in the front office are great and keeps you informed on where the Car is being serviced and when it will be ready David isgreat and Nico alsowould recommend them More

by mcnabb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Palm Coast Ford responded

Thank you for the kind words! We're thrilled to hear that David and Nico provided excellent service. We appreciate your recommendation and look forward to serving you again in the future.

April 09, 2024

Dealership Rating
Employee Rating

the service department has worked very well with me, from scheduling to providing transportation. The mobile service is great, convient and effecient. More

by BOBBYRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cooper

Apr 11, 2024

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department! We're thrilled to hear that scheduling, transportation, and our mobile service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

1
...