Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson | Page 4

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Nicole Thompson

April 18, 2024

Dealership Rating
Employee Rating

An Added $1400 *Forever Warranty* AND $700 Doc fee. It is *a given* that most dealerships are shady, but a few will try to correct a wrong. Jones GMC is not one of the “Do Right” dealerships. I purcha More

by gregg_burrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wes Cummins

Apr 21, 2024

Jones GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Starla Shaw Jones GMC Management Team (731) 925-4923

April 14, 2024

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Employee Rating

Very friendly and quick turn around time on our oil change! Nice customer service! Thanks for the help! More

by BRANDIRAWLS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

April 12, 2024

Dealership Rating
Employee Rating

The service department at Jones is top notch! They always get me in and out quickly. More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

April 05, 2024

Dealership Rating
Employee Rating

Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Johnson, Rebecca Watkins

Apr 08, 2024

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

March 30, 2024

Dealership Rating
Employee Rating

Nicole always knows her customers and greets them with a smile! She is very attentive to your needs from start to finish! Could not ask to be treated any better! More

by docmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tori Sweat

Mar 31, 2024

Jones GMC responded

It's great to hear that Nicole was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

March 29, 2024

Dealership Rating
Employee Rating

I always have Excellent service at Jones Buick GMC! Nicole always takes care of my vehicle and takes the time to listen to my concerns. More

by ckirkpatrick1
Recommend Dealer
Yes
Mar 30, 2024

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback! Jones GMC Management Team

March 28, 2024

Dealership Rating
Employee Rating

This dealership is very nice, understood what I needed and got it done. Nicole did a great job and helped me out. More

by wileysbunnybarn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Jones GMC; we look forward to having you as one of our valued customers for many more years! Jones GMC Management Team

March 21, 2024

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Employee Rating

Nicole in service is always my go-to for questions or concerns about my vehicle. She is excellent! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with Nicole and our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 19, 2024

Dealership Rating
Employee Rating

Everyone at the Dealership was courteous and friendly. Would highly recommend them. Thank you again. More

by Mr. Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Jones GMC responded

Mr. Rob, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

March 16, 2024

Dealership Rating
Employee Rating

Love all those girls in the service department always taking care of me and my truck. More

by Luma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

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