Nicole Rogers
Nicole Rogers at Nelson Mazda Cool Springs
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Nicole Rogers

BDC Team Lead

Nelson Mazda Cool Springs

7104 S Springs Dr
Franklin, TN 37067

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21 Reviews
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21 Reviews

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21 Reviews of Nicole Rogers

August 25, 2021

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Employee Rating

Everyone was really nice and they repaired my car in a timely manner. The front desk kept me in the loop when I was waiting for the car. More

by Kiki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Simpson , Cristian Hardin, Pete Lasalandra, Devin Rogers, Jacob Singelmann

Aug 25, 2021

Nelson Mazda Cool Springs responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 05, 2021

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Employee Rating

Always great customer service! I really appreciated the streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales rep More

by andr0451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Dixon , Cameron Busby

Aug 05, 2021

Nelson Mazda Cool Springs responded

Thank you for sharing your thoughts about your experience with Nelson Mazda Cool Springs. We appreciate your business and look forward to seeing you again soon!

June 06, 2021

Dealership Rating
Employee Rating

The staff was pleasant and professional. The service was fast and expertly performed! The waiting room is comfortable. The dealer’s location is convenient. Overall an excellent experience. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Voorhees

Jun 07, 2021

Nelson Mazda Cool Springs responded

JB, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Cool Springs.

August 19, 2020

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Would recommend to anyone & everyone! I will be back for my next vehicle in the future! 😊 GREAT customer service! I was very impressed by the quality of my 2017 Mazda CX 5! I just love it! Also, I love tha More

by anastasia4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Yehudah, Tanner Hostetter

Aug 20, 2020

Nelson Mazda Cool Springs responded

Thank you, Anastasia, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nelson Mazda Cool Springs are glad to have you as a customer.

May 27, 2020

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Employee Rating

From Angie in finance, sales manager VJ, and my salesman Gerald, this was a seamless, top notch buying experience. Would recommend dealership to anyone. Very easy to work with, fair prices, no haggling, g More

by JP37080
Recommend Dealer
Yes

Other Employees Tagged: Angie Yehudah , VJ Ciesielski, Gerald Gardiner

April 12, 2020

Dealership Rating
Employee Rating

Awesome service. I set up my appointment using Chat. They got me in and out within 45 minutes with a brand new battery. Thank you!! More

by SHEA1126
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Simpson , Chaz Garrett, Pete Lasalandra, Devin Rogers

Apr 12, 2020

Nelson Mazda Cool Springs responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Cool Springs.

January 03, 2020

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Employee Rating

Buying my perfect car— the needle in a haystack! I had searched for over two months to find THE BEST car for me. I needed it to be safe, reliable, good gas mileage, and super cool. I had driven a Maz More

by suzannedb1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Yehudah, Tanner Hostetter , Phillip Bell, Nicole Greer, Devin Rogers, I spoke with Phillip on the phone.

Jan 06, 2020

Nelson Mazda Cool Springs responded

Thank you so much, Suzanne, for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team, especially Nicole and Tanner, worked hard enough to make your purchase painless. Enjoy your new car!

March 13, 2019

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Employee Rating

Excellent service no pressure at all We came from Birmingham to purchase a car. The service they provided was top notch. No pressure sales and the whole team was very helpful. More like a More

by Sifbham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Yehudah , VJ Ciesielski, Dave Mueller, Patrick Robertson

March 06, 2019

Dealership Rating

Integrity...it matters! I had been searching for a particular auto and decided to visit Nelson Mazda of Cool Springs to test drive after finding it online. Levi and I drove More

by av8er
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Marasco , VJ Ciesielski, Levi Pervin, Patrick Robertson, Cody Schomber

January 15, 2019

Dealership Rating
Employee Rating

The broken Miata It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we e More

by Luketek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Simpson , Michael Davis, Pete Lasalandra

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