Nick Rauch | Page 2

We always purchase our vehicles (3 so far) from Mike Castrucci Ford Lincoln of Alexandria and have taken family members (2) there who have also purchased vehicles. Mike Routt is a straight-shooter sales Castrucci Ford Lincoln of Alexandria and have taken family members (2) there who have also purchased vehicles. Mike Routt is a straight-shooter salesman. More

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We decided on a whim that we wanted a Bronco. We didn't want the hassle of sitting @ the dealership all day and wait and haggle. Our salesperson, Rodney Hutson, made this transaction as seamle We didn't want the hassle of sitting @ the dealership all day and wait and haggle. Our salesperson, Rodney Hutson, made this transaction as seamless and easy as possible. I talked to him over the phone, he gave me the car numbers to look up online, we came in, and within hours we were in our new Bronco, and he had taken over our TWO car payments. We have had service here before, and they were great. Now I will be buying all our cars there also!! And we LOVE our 2023 Ford Bronco Big Bend. My wife has that top down all the time. It is just a FUN SUV to drive, and way beefier than the Bronco Sport we had. Rodney Hutson was GREAT, and the Finance guy Nick got all the paperwork done so fast, but explained everything to a T. More

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The entire staff was so professional. From Brian to Tom to the employees passing me by. My wife saw the van she wanted and without hesitant your team made it happen. From Brian to Tom to the employees passing me by. My wife saw the van she wanted and without hesitant your team made it happen. More

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Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, I attempted to get the key. Then all of a sudden I get my phone blow up, stating, “ I stole the vehicle” they even called the Army like I did something wrong. Unconscious bias, racist, and prejudice, would accurately depict the managerial team. More

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Roger Lyons was one of the most professional, easy to work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. More

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This is my 4th Ford and all from Mike Castricci. They are a great dealership! Friendly & professional. I always enjoy my experience. My sale rep is great and knows me. He is entertaining and helpful. are a great dealership! Friendly & professional. I always enjoy my experience. My sale rep is great and knows me. He is entertaining and helpful. Mike Castricci does it right…customer service and quality vehicles! More

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I had a wonderful experience at Mike Castrucci buying my first new vehicle. Mike Routt is an amazing salesman and was able to make the process painless while also giving me the best deal possible. first new vehicle. Mike Routt is an amazing salesman and was able to make the process painless while also giving me the best deal possible. More

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This is the second suv I bought from Russell.He is a great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. great salesman, no pressure but you talk to him ,he knows what vehicle you want and what you can afford I will be back to him next time. More

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My friend bought a 2020 Ford fusion almost a month ago, he loves it he traded in his 2016 fusion. Quick and easy, then I was looking for a car due to a totaled car. So I went up there on Halloween and I wi he loves it he traded in his 2016 fusion. Quick and easy, then I was looking for a car due to a totaled car. So I went up there on Halloween and I wind up buying his old 2016 fusion. For me having damaged credit it was quick painless and easy for me unlike 2 years ago at another dealership I had issues with that took over 5 hrs this only took two hours tops. More

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Everyone was very professional and courteous! My very first time working with the dealership and wanted to check out a vehicle but ended up buying a different vehicle. first time working with the dealership and wanted to check out a vehicle but ended up buying a different vehicle. More

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