Nick Ortiz | Page 2

super easy Nick does a great job of getting me in and out!! He makes car service/repair a super simple process. I would highly recommend him and this dealership. Nick does a great job of getting me in and out!! He makes car service/repair a super simple process. I would highly recommend him and this dealership. More

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Very thorough and professional. I was given an appointment time and they were prepared for me. I was told what would be done and what time it would be finished. appointment time and they were prepared for me. I was told what would be done and what time it would be finished. More

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Nick always does a great job for us! I have confidence in the diagnosis he provides and his communication. I’ll be back for sure. in the diagnosis he provides and his communication. I’ll be back for sure. More

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Nick was well mannered and polite and professional.He greeted me he went over the service afterwards it was very clear and precise Keppra friendly smile on his face what more can I say greeted me he went over the service afterwards it was very clear and precise Keppra friendly smile on his face what more can I say More

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Great Service I was very happy with my overall experience in having my car serviced. I am very pleased with the attention Nick gave to me and the service to my car. I was very happy with my overall experience in having my car serviced. I am very pleased with the attention Nick gave to me and the service to my car. More

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The best place to bring your MB for service! As always, we get unbelievable service. We get treated superbly. Nick and Kostas are the best!!! We highly recommend Long Beach Mercedes-Benz to an As always, we get unbelievable service. We get treated superbly. Nick and Kostas are the best!!! We highly recommend Long Beach Mercedes-Benz to anyone looking for the best service and prices out there. More

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Nick was amazing. He listened attentively to my concerns and addressed them accordingly. I couldn’t ask for a more professional and knowledgeable person to be my advisor. I would like to give him the highes and addressed them accordingly. I couldn’t ask for a more professional and knowledgeable person to be my advisor. I would like to give him the highest marks possible. However, I’m very disappointed at the fact that I was charged $8.72 for gas reimbursement. I did in fact refuel the loaner car with an amount I thought was substantial . I only wish someone would have told me I needed to add more fuel. I’m not at all happy about being charged dealer gas prices . I would have gone to another gas station and spent less money. This is my 4th purchase from Long Beach Mercedes and this is actually the first time I didn’t feel valued by your dealership . I hope to get over my disappointment soon. This is giving me serious second thoughts about where to get my next service and purchase from. It’s the principle and I do accept responsibility for my error. I should’ve asked if everything was ok when I returned the loaner car. Thank you for checking out my review, Donna Dixon, a loyal and faithful customer More

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Two cars in 10 days! We had to purchase two cars in less than 10 days due to older cars failing in that same time period! Abel Vargas and Wally in Finance took great car We had to purchase two cars in less than 10 days due to older cars failing in that same time period! Abel Vargas and Wally in Finance took great care of us during this untimely purchase! Thanks guys! More

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Great service experience Staff was so friendly and resourceful! Nick Ortiz was awesome! Made an appointment with ease. Car rental was great. Was in and out of dealership. Staff was so friendly and resourceful! Nick Ortiz was awesome! Made an appointment with ease. Car rental was great. Was in and out of dealership. More

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Service Excellent service by Nick and would recommend him in the future. I appreciate everything that was done to fix my car. Yes, I am happy. Excellent service by Nick and would recommend him in the future. I appreciate everything that was done to fix my car. Yes, I am happy. More

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