Nick Ortiz

My service technician Nick Ortiz is simply the best. He tells me exactly what is needed, keeps me informed about the progress during the service, and makes sure that everything is done correctly before the tells me exactly what is needed, keeps me informed about the progress during the service, and makes sure that everything is done correctly before the car is returned to me. He makes me feel that my car's mechanical condition is his top priority. More

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Nick O, Always takes excellent care of me when I come in for service! By Far the best service rep I've had in years! for service! By Far the best service rep I've had in years! More

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Excellent Service Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealer Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealership. More

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I brought my GLK350 here for the Takata air bag recall service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. More

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quick, efficient service Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us cho Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us choosing to wait for service. More

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great always have great service and feel special and well taken care of but don't like having to come back and correct the mistakes in this review panel for always have great service and feel special and well taken care of but don't like having to come back and correct the mistakes in this review panel for the 25 word minimum....time is of the essence More

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Excellent service Nick is excellent. He listens well, has a good understanding of how the different systems interact with one another. He sent me a video of the under Nick is excellent. He listens well, has a good understanding of how the different systems interact with one another. He sent me a video of the undercarriage that showed a problem that I wasn't aware of. The car runs better than ever. Thank you. More

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Nick is a 10++ for customer service. He always goes above n beyond expectations.. he deserves a big raise. Highly recommend him to my friends n beyond expectations.. he deserves a big raise. Highly recommend him to my friends More

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Nick did an outstanding job getting us in and out. Nick always works with getting our vehicle in and out for service, as well and having a loaner ready for us, as he understands our circumstances of l Nick always works with getting our vehicle in and out for service, as well and having a loaner ready for us, as he understands our circumstances of living on Catalina Island. More

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Nick was easy and pleasant to work with. The only glitch was I had to reach out to him to learn the status of my car several hours after I had left it. was I had to reach out to him to learn the status of my car several hours after I had left it. More

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