Nick Cristino | Page 2

I have always has good experiences at Palotta Ford and the quick lane. I have recommended them to many people over the years. the quick lane. I have recommended them to many people over the years. More

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Great service. Quick and competitive. Free coffee ho ca you go wrong with that. Maybe donuts next time. Quick and competitive. Free coffee ho ca you go wrong with that. Maybe donuts next time. More

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BAD EXPERIENCE VERY POOR SERVICE. UNHAPPY CUSTOMER THEY DID NOT WASH MY CAR OR MAKE IT EASY FOR ME TILL I COMPLAINED. UNHAPPY CUSTOMER THEY DID NOT WASH MY CAR OR MAKE IT EASY FOR ME TILL I COMPLAINED. More

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We've bought two vehicles from Pallotta and Talon Woods is the only person we'll ever deal with. The two recalls fixed on our vehicle was done with speed and efficiency. Great team of people at Pallotta. is the only person we'll ever deal with. The two recalls fixed on our vehicle was done with speed and efficiency. Great team of people at Pallotta. More

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My tranaction turning in my lease and purchasing a new vehicle could not have gone any better vehicle could not have gone any better More

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They were wonderful they got me in right away for a recall and they had it done in about an hour. recall and they had it done in about an hour. More

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Wonderful experience, Talon was a pleasure to deal with, would highly recommend Pallota ford to anyone. would highly recommend Pallota ford to anyone. More

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I lost a lot of trust in this dealership. My experience has been nothing but a headache with more questions left unanswered. Amanda (who recently quit) told me that replacing the turbo in my 2013 Escape wo has been nothing but a headache with more questions left unanswered. Amanda (who recently quit) told me that replacing the turbo in my 2013 Escape would 100% fix the smoke from my exhaust. After arguing that I already replaced the turbo, she insisted. She said the turbo would 100% fix the issue. Luckily I recorded the phone call because the new turbo did not fix the issue. So they ended up replacing the head too, free of charge. He head haf three cracks in it.. Wouldn't you know it, that still didn't fix the issue. It definitely helped, but my vehicle still burns oil, and smokes like a chimney on start up. We even put premium 5w30 in it, but I'm still having the same issue. I called the owner Mike Pollatta, and never heard back. They were not able to replicate the issue, and said unless I return everything to stock, they can't work on my vehicle. I cut the muffler off and have a blow off valve on my turbo. They said to remove the "tune" which just makes me question their knowledge of the cars they work on. I would not recommend taking your vehicle here for engine repair. This Ford dealership doesn't know what they are talking about, and they are pinching pennies to save on labor and parts. More

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