Nick Anello

Freehold Subaru made buying a new car a great experience. ..as impossible as that may sound. Many thanks to salesman, Randy Watson, for answering lots of questions and being professional and courteous at all ..as impossible as that may sound. Many thanks to salesman, Randy Watson, for answering lots of questions and being professional and courteous at all times. Also, thanks to Shane. When I asked for a quote it was on the table in minutes. That's how you do business. Thanks to Kim and Nick, as well. Great team! Also, Freehold Subaru has a better website than some dealers and that did a lot to get me into the showroom. Again, thank you and God bless! More

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Brian was very professional and courteous. Answered our questions fully and when there was a discrepancy on the pricing, he went to his manager and had it corrected without any hassle. The up Answered our questions fully and when there was a discrepancy on the pricing, he went to his manager and had it corrected without any hassle. The upfront process of the transaction was great, so please don't let the rest of this review reflect poorly on Brian!. However, it went straight downhill when we sat with the Nick in Finance. He attempted to sell us an extended warranty that he said cost $1,795, but will only cost us an additional $20 monthly on a 48 month loan; but doing the math, it should actually cost $41 monthly? No way were they "giving" us the difference, so it was obvious he was hiding something. What he actually did was he told us we were getting the promotional int. rate of 3.99% as advertised, but in fact he calculated the payment based 5.99%, which increased the payment $21 so we would think we are only paying $20 more a month for the warranty.. We kept asking him how he came up with the numbers and he said it's complicated; he tried many ways to explain it, but noting he said made sense. After about 10 minutes he said "you got me, it's a sales technique and I lied to you". I thought he was kidding but he said "you caught me and I manned up to it, so let's move on". Not going to go through all the words that followed, but it got heated. The General Manager got involved and apologized for Nick's behavior and reduced the price where they actually ate an additional $1,000 due to the finance guy's behavior. We have no idea if this was a planned "sales" tactic endorsed and practiced by the dealership, or if it was the finance guy's doing so he can make a few dollars in commission? Either way, it was an experience that should concern anyone that goes to this dealership., you should know the numbers and read and question everything until you get 100% understanding of what you are agreeing to. More

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Both Carlos and the Dealership staff were wonderful. Very knowledgeable and were willing to work with me regarding any questions about the cars as well as flexible with adjusting or finding a price that Very knowledgeable and were willing to work with me regarding any questions about the cars as well as flexible with adjusting or finding a price that we could meet on. Overall amazing experience and would highly recommend working with Carlos and the Dealership staff. More

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Staff is always helpful and courteous! Very clean dealership I highly recommend Freehold Subaru for your next purchase! Very clean dealership I highly recommend Freehold Subaru for your next purchase! More

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Sean at Freehold Subaru took excellent care of us and helped us to find our dream car. It’s beautiful and was a great value. helped us to find our dream car. It’s beautiful and was a great value. More

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It was a pleasure dealing with Brian Hynes. He was very responsive to my car buying needs. Everyone at the dealership was very pleasant and helpful. I would certainly recommend others to this He was very responsive to my car buying needs. Everyone at the dealership was very pleasant and helpful. I would certainly recommend others to this dealership. More

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Brian H. Was my salesperson. He gave me his complete attention and was very knowledgeable about the Subaru. After I decided to purchase the car he sent as muc Was my salesperson. He gave me his complete attention and was very knowledgeable about the Subaru. After I decided to purchase the car he sent as much time as I needed to go over and explain all the workings of the car. He also told me I could contact him at anytime if I had any questions. I would definitely recommend him and the dealership. More

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Very professional buying experience. I would definitely recommend to anyone looking to purchase a Subaru. There was no surprise hidden add-on cost during delivery. I would definitely recommend to anyone looking to purchase a Subaru. There was no surprise hidden add-on cost during delivery. More

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Been looking for a car now for about 6 months now off and on. My honda cr-v was 16 year old and it was getting there. Feeling unsafe. Been looking for an outback as my first choice of cars and it always se on. My honda cr-v was 16 year old and it was getting there. Feeling unsafe. Been looking for an outback as my first choice of cars and it always seemed put of reach. Then i came to freehold subaru. I met Sean and with no pressure i was able to look at the subaru. It was still too high for me to get and he understood that and didnt pressure me to buy anything he even offered to help find me something in my price range but alas still couldnt find one. I left that day and just kept thinking about the outback he showed me. And i knew i had to come back for it. Without hesitation, even on his short day and him not being in the office he gave me the most attentive servixe and helped me out with all my questions even before he had to go to work. Ended up buying the car the next day and havent regretted it. Thank you freehold subaru, especially sean. You made my buying experience easy.. thats why i chose you guys.. More

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I have been using this dealership since 2019. The staff are excellent and make the leasing process very easy. The staff are excellent and make the leasing process very easy. More

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