Nicholas Nardello

Called Sun Toyota Dealership in Holiday,Fl on March 5,24. Inquired about a Mazda MX5 out the door price and was misled by Sales Associate. Test drove the car but kept asking for the out the door price and wa Inquired about a Mazda MX5 out the door price and was misled by Sales Associate. Test drove the car but kept asking for the out the door price and was always ignored, finally presented with the quote with questionable charges and no one was able to explain the purpose of the extra charges. Manager intervened and wasn’t able to explain. The frustration was evident and he turned sarcastic and disrespectful towards me. I declined the offer and left the dealership. On the next day morning hours Sales associate called me offering to have a better deal, he insisted to go back in order to sign the contract and file a credit application electronically which I did. Arrived at dealer and presented with documents to sign, it happens that it was the same situation with unexplainable fees, no answer on financing rate at all. I then questioned everything again and informed him that I couldn’t sign documents in blank with the financial rate and other information missing, that resulted in an unexpected reaction from Sales Associate complaining of me “messing around with his family “ since he stayed late at work because of me. I previously said to him when he called that I can stop by next day but he insisted since he’ll be off next day and needed to close the deal. He loose his composure and raised his voice stating how mad he was yelling how I messed with his family time. I told him that this situation was just business and nothing was personal at all in which he continued with aggressive behavior prompting me to leave as soon possible in fear of Physical escalation. I have never encountered such situation in my life and I’m a Retired and Combat Disabled USMarine. More

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Julian Bowers was a pleasure to work with. He tried very hard to get our deal done. His manager Nicholas Nardellio was very influential in closing the deal. He tried very hard to get our deal done. His manager Nicholas Nardellio was very influential in closing the deal. More

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Marvin was very helpful and polite, worked with us to get the car we was looking for. the car we was looking for. More

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Horrible not from sales or desk management but from finance just rude not professional and just ignorant my sales person and manager are the sweetest people I’ve ever worked with I feel so sorry that t finance just rude not professional and just ignorant my sales person and manager are the sweetest people I’ve ever worked with I feel so sorry that they have to work with someone like David Gonzalez More

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Jason & sun we great I didn't feel pressured at all. Financing was great as well. Great selection and overall buying experience. Financing was great as well. Great selection and overall buying experience. More

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Leslie Gray and Nick N. at Sun Toyota in Holiday, FL. is the nicest, and most knowledgeable when it came to helping me choose the right car for me. I highly recommend Lesli at Sun Toyota in Holiday, FL. is the nicest, and most knowledgeable when it came to helping me choose the right car for me. I highly recommend Leslie at Sun Toyota. More

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I was not pleased with service I received after purchasing the vehicle. I was also not 100% Satisfied with the car, even though it was a certified preowned car. There were several things that the d purchasing the vehicle. I was also not 100% Satisfied with the car, even though it was a certified preowned car. There were several things that the dealer did not disclose to me. More

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We’ve purchased many cars in our lifetime between us and our four kids and we have to say this was the best dealership we ever worked with. Michelle was professional, knowledgable, friendly, and willing to our four kids and we have to say this was the best dealership we ever worked with. Michelle was professional, knowledgable, friendly, and willing to work with us. Michelle was amazing and so was the management team. Highly recommend! More

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The best ever! Thank you William Rivas, Nicole Brown, Nick Nardello. Had a great experience! Thank you William Rivas, Nicole Brown, Nick Nardello. Had a great experience! More

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Austin Pickett was the absolute best salesman we have ever dealt with. He made our experience with Sun Toyota easy. He was very professional and took the time to answer any and all questions and concer ever dealt with. He made our experience with Sun Toyota easy. He was very professional and took the time to answer any and all questions and concerns. We live 4 hours from Sun Toyota. We handled everything over phone, email and texting. We were in and out in 3 hours when we showed up to pick up our brand-new truck. He couldn't have made it easier. More

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