Nicholas Morrow | Page 4

Nicholas was great and a true gem. He walked me from the door to the last minute driving off with my new car. Thanks Nicholas and wishing you the best. He walked me from the door to the last minute driving off with my new car. Thanks Nicholas and wishing you the best. More

by gitsylv Verified Customer Verified Customer

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They don't wait for things to happen. They don't watch for things to happen.They make things happen..... They don't watch for things to happen.They make things happen..... More

by Ben Verified Customer Verified Customer

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Friendly. Clean. Not pushy. Patient. Knowledgeable staff . Not over busy. Focused on you and not anyone else. Clean. Not pushy. Patient. Knowledgeable staff . Not over busy. Focused on you and not anyone else. More

by katiebug1223 Verified Customer Verified Customer

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We closed out really fast. I will recommend this dealership to others in the future I will recommend this dealership to others in the future More

by LICEDRICV Verified Customer Verified Customer

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Our leased car term was over, so we went in to buy it out. We told Nick we would be interested in a new one if he could make it happen. He Did! He went above and beyond our expectations in customer servi out. We told Nick we would be interested in a new one if he could make it happen. He Did! He went above and beyond our expectations in customer service. This is the third card we have purchased here. We Definitely recommend them. More

by ALICIA_C_30101 Verified Customer Verified Customer

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I purchased my Niro on February 21, 2022. Nick was a great help when I contacted him after I got home with my new car and realized that the cover for the fuse box was missing. He followed up, Nick was a great help when I contacted him after I got home with my new car and realized that the cover for the fuse box was missing. He followed up, saying that he would have one ordered and that it would take about two weeks to arrive. I reached out after three weeks and no word from Nick. He told me that it would be ordered and arrive on Tuesday, March 8. I haven't followed up yet, but I was hoping to get a call upon its arrival. Another reason for the one-star rating is because I was told that the dealership could do as well or better on the interest rate my financial institution gave me, only to find out that it was higher as I was signing papers. I should have listened to Clark Howard; never finance a car through a dealership. I like my new car, but I'm disappointed with the customer service. Who delivers a vehicle with parts missing and doesn't make it right ASAP? Also, when I received the updated Carfax report for the pre-delivery inspection completed by the dealership, the mileage was missing, and I wonder why? The car had a little over 1900 miles on it when I bought it, which is quite a few more miles than the 280 on the December 15, 2021, Carfax report, but not a deal-breaker. It just seems suspicious. I was waiting to receive the fuse box cover before completing the survey, but the lack of concern and communication is very disappointing. I will take my business elsewhere for my next purchase and car maintenance. More

by LDB6703 Verified Customer Verified Customer

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