Nic Botusan | Page 15

Excellent customer service. Unbeatable! I had the best experience at MB The Woodlands. Everybody there is extremely nice, the dealership is perfectly clean and arranged with various commodit I had the best experience at MB The Woodlands. Everybody there is extremely nice, the dealership is perfectly clean and arranged with various commodities for customers. You will not want to leave the dealership! Plus the buying experience is made super easy and friendly, not with agressive selling, but with comprehensive and realistic explanations and guidance of the products (which basically sell themselves because of quality!) More

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EXCELLENT I NORMALLY DO NOT WRITE REVIEWS BUT I FOUND THE CREW THAT ASSISTED MY WIFE AND I TO BE FASCINATING AND WONDERFUL. KRIS ARBURY FOLLOWED UP WITH A CALL I NORMALLY DO NOT WRITE REVIEWS BUT I FOUND THE CREW THAT ASSISTED MY WIFE AND I TO BE FASCINATING AND WONDERFUL. KRIS ARBURY FOLLOWED UP WITH A CALL AS SOON AS HE KNEW THAT I HAD A DESIRE FOR A CAR; HE TREATED US WITH RESPECT AND DIGNITY. HE CONSULTED WITH HIS SUPERVISOR ON OUR DEMANDS ALTHOUGH WE COULD NOT ACHIEVE ALL OUR DESIRES AND DEMANDS BUT HE SHOWED THAT HE CARED. NIC WAS GREAT FOR WHAT HE COULD NOT FULLFIL, HE COMPENSATED WITH OTHER TOKENS. THE YOUNG LADY AT THE FINANCE WAS FANTASTIC. I HIGHLY RECOMMEND THIS DEALERSHIP AND CREW. SAM & CHI DIKE More

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Best dealership experience of my life. Thanks Kriss Arbury Kriss Arbury gave us better service two hours after closing time than we received at any of 3 other dealerships. Saved us thousands of dollars and gav Kriss Arbury gave us better service two hours after closing time than we received at any of 3 other dealerships. Saved us thousands of dollars and gave us first class service at every turn. Thanks to Kriss and Nic for the amazing experience. More

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Rating Dealership personnel and facility Our experience at Mercedes-Benz of The Woodlands was very satisfactory. The personnel and the facility were first class. Our salesman, Kriss Arbury, Our experience at Mercedes-Benz of The Woodlands was very satisfactory. The personnel and the facility were first class. Our salesman, Kriss Arbury, was very helpful, accommodating and patient. He and his supervisor stayed with us until 10:30 PM in order to complete the deal on the fine automobile we purchased. This is the fourth Mercedes that we have purchased over the years and it is by far the finest vehicle we have ever owned. We look forward to working with the service department and Kriss to keep our vehicle in top shape and running order for years to come. We will not hesitate to recommend your dealership to other folks. Linda and Robert Johnson More

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The best car experience ever! My car sales rep. Rosario was the best. She was very professional, her customer service was excellent. From the time I called her to going into the de My car sales rep. Rosario was the best. She was very professional, her customer service was excellent. From the time I called her to going into the dealership she sold me on the phone call and I ended up driving away few hours later with a car. Everything I asked for she worked with her fantastic manager and the financial team to make sure I was happy. This was my best experience buying a car and I have bought a number of them. I will always go back to this dealership from here on. More

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Great Experience for our First Mercedes Purchase! My husband had been looking to buy a new vehicle and had settled on a 2015 Mercedes Benz CLA 250. We had heard that the Mercedes dealership in The Wo My husband had been looking to buy a new vehicle and had settled on a 2015 Mercedes Benz CLA 250. We had heard that the Mercedes dealership in The Woodlands was new and we headed out to take a test drive. Our salesman, Kriss Arbury, immediately pulled several options for us based on what we told him we were looking for. We had been working with him during the day already to get pre-approved for financing. We test drove one and loved it. When we got back to the dealership, we decided to purchase the car and started the trade-in process on my husbands Ford Mustang. We got a very fair amount for our trade. Having gotten the financing process started earlier in the day, we met with them and decided on a warranty and gap insurance and finalized the purchase. Kriss walked us through every step of the purchase and we would definitely recommend looking for him when you go there! His enthusiasm for the product was obvious! He made us feel very comfortable and we would definitely recommend him to anyone! The last thing I wanted to mention is that we weren't able to get to the dealership until around 6pm and they close at 7pm. Kriss, his boss Mike Stahl and Nic Botuwan (finance) stayed until the very end, around 9:15pm. Not one complaint or rushing us at all and we appreciated that! More

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A Senior Dream Comes True When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauced When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauceda. She proceeded in showing me a similar model in their beautiful showroom. Monica did not pressure me, and she could sense my apprehension, and with her assurance that I would be able to buy a new MB. Monica throughout the entire process displayed expertise , professionalism, tenacity, friendliness, compassion and truly a genuine warmth in my buying process. Monica you are SUPERB!!! Also, I would like to acknowledge the following MBOTW Family: Doug Chappell ( who truly made it happen!), Nic Botusan ( also made it happen!), Erich Beasley ( a great MB tutor w/a lot of patience!), Arturo Gutierrez ( very thorough), Liz Rincon (very informative and friendly) and last, but not least Christian with his contagious smile picked me up, and did not get annoyed with my never ending questions about MB cars. Thank You MBOTW Family and Be Blessed. More

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Professional, friendly, efficient I have been a Mercedes-Benz owner for many years and it will be my vehicle of choice forever. The Woodlands dealership is the best! They have put tog I have been a Mercedes-Benz owner for many years and it will be my vehicle of choice forever. The Woodlands dealership is the best! They have put together sales and service teams that are not only professional, efficient, friendly-but extremely knowledgeable . I am so happy to see Mike Lange and Nic Botusan have joined this dealership! More

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First Class Service throughout! Monica Sauceda made my experience in buying my new GL 550 first class! She was there to help me find the perfect vehicle, answer questions and get ans Monica Sauceda made my experience in buying my new GL 550 first class! She was there to help me find the perfect vehicle, answer questions and get answers to any questions she didn't know. Monica is such a kind and caring person and made me and my family feel very welcome. All of the dealership staff we met were all very helpful and kind to me and my family. The dealership is state of the art in technology and appearance and I would highly recommend this dealership to anyone looking for first class service. More

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Outstanding throughout all phases! We interfaced with several people at this Dealership as each person was very professional and very friendly. They were very knowledgeable of their re We interfaced with several people at this Dealership as each person was very professional and very friendly. They were very knowledgeable of their respective tasks and explained everything thoroughly. Our experience with our Sales Associate, Troy Yoakum, was excellent. More

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