Nelson DeMelo
Nelson DeMelo at Brewster Subaru

Nelson DeMelo | Page 12

General Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
486 Reviews

Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.

Dealership Experience

22 yrs, 9 mos

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Portuguese Portuguese

View more languages
4.9

486 Reviews

Write a Review

486 Reviews of Nelson DeMelo

March 18, 2022

Dealership Rating
Employee Rating

Very strong focus on customer service. Everyone was professional and courteous. NOT my experience with other dealerships. We were well treated during price negotiations and after researchi More

by petersmithlsp@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitchel Pollak

Mar 18, 2022

Brewster Subaru responded

Thank you so much for the kind review! We appreciate you trusting the Brewster Subaru team with your purchase and look forward to working with you again in the future. Until then, take care and enjoy your new vehicle!

March 16, 2022

Dealership Rating
Employee Rating

I purchased a 2017 Kia Optima Hybrid EX used with low milage from Brewster Subaru and the staff gave me everything I could have expected. This is the second car i purchased from them, the first was a new More

by Chiefking
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Danny Gomes, Kristen Hetzer , Anthony Pilla, Dennis in Service also helped me and did a great job.

Mar 18, 2022

Brewster Subaru responded

Thank you for choosing us for all of your recent vehicle purchases! We're so happy that our team helped you into a 2017 Kia Optima Hybrid EX! See you next time! -Brewster Subaru

March 14, 2022

Dealership Rating
Employee Rating

Recently I purchased my fourth Subaru. Yes, its obvious I think they are the safest vehicles on the road. However, my reason for this review is the dealership and people involved in the More

by JulieC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Brewster Subaru responded

Wow, thank you so much for the kind comments about our team, Julie! We're truly honored to receive your support and hope you enjoy your new Forester. Take care and we'll see you next time here at Brewster Subaru!

March 01, 2022

Dealership Rating
Employee Rating

Brewster Subaru made buying a car such and easy and enjoyable experience! Nelson, Anthony and Rich were so knowledgeable and helpful! Thank you all so much! More

by Kpassler94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Anthony Pilla

Mar 03, 2022

Brewster Subaru responded

We're so happy to hear this! It was truly our privilege to serve you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle! - The Brewster Subaru Team

February 23, 2022

Dealership Rating
Employee Rating

This is my second time leasing a vehicle through Brewster Subaru and once again they did not disappoint. Nelson, Robyn & Rich handled every little detail which was very reassuring. They answered my many ques More

by DanielleB.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Robyn Rey

Feb 24, 2022

Brewster Subaru responded

We're so happy you returned for another lease, Danielle! Thank you for being a loyal Brewster Subaru customer!

February 18, 2022

Dealership Rating
Employee Rating

Roy and Rich were awesome to work with, Roy being the salesman and Rich being the business manager. Thank you both so much for all your help, you both made the process very easy. Definitely will be rec More

by hstarburst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Brewster Subaru responded

Wow! We're so happy to hear that Roy and Rich gave you such awesome care during your purchase! Thank you for coming to Brewster Subaru!

February 18, 2022

Dealership Rating
Employee Rating

Both Rich and Roy made this experience of buying a new car one of the most pleasant and stressfree ones that we have ever had. Rich guided us through all the paperwork with his extensive knowledge and gr More

by chernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Rich Johnson

Feb 18, 2022

Brewster Subaru responded

Chernandez, we are so happy that our team at Brewster Subaru could take such wonderful care of you! Thank you so much!

February 15, 2022

Dealership Rating
Employee Rating

I would give 10 out of 10 stars if possible! I have been to many dealers but this one was the best one by far. Anthony was extremely personable and was a tremendous with helping me a find a vehi More

by Frank M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Patrick Larson , Anthony Pilla

Feb 16, 2022

Brewster Subaru responded

Thank you for considering us the best of the best! We're so happy that Anthony and Nelson earned your 5-stars! See you next time at Brewster Subaru!

February 13, 2022

Dealership Rating
Employee Rating

Amazing experience every visit!! The absolute best people work there and we couldn’t be happier! More

by MartinezN729
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Anthony Pilla

Feb 15, 2022

Brewster Subaru responded

Thank you for being a Brewster Subaru customer! We appreciate your continued support, as well as your kind comments about our team, and look forward to seeing you at your next visit. Take care!

February 09, 2022

Dealership Rating
Employee Rating

As ALWAYS, our car buying experience was greatly enhanced by the friendly and experienced people we worked with. Robyn, Rich, and Nelson helped us through each step of the process without making us feel hurr More

by Campbell Whitford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Robyn Rey

Feb 09, 2022

Brewster Subaru responded

Thank you so much for your loyal business and kind review, Campbell! We're truly honored to receive your support and appreciate you recommending us to your friends. Thanks for being a part of the Brewster Subaru family. We hope you enjoy your new vehicle and look forward to seeing you next time!

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