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Nellie Gonzalez
Nellie Gonzalez at Westside Lexus

Nellie Gonzalez | Page 5

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
46 Reviews
5.0

46 Reviews

Write a Review

Dealership Experience

3 yrs

Languages Spoken

Spanish Spanish

46 Reviews of Nellie Gonzalez

April 01, 2022

Dealership Rating
Employee Rating

The app set up not easy. Have to change software For good to everyone to do it More

by hoangc2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Helpful
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Apr 15, 2022

Westside Lexus responded

Your feedback is deeply appreciated. We apologize for any inconvenience that you have experienced and would be happy to assist you in getting your app set up as soon as possible. Feel free to reach out to me directly and I will be happy to help you out. Thank you for your feedback, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

February 08, 2022

Dealership Rating
Employee Rating

Extremely friendly staff. More importantly, very knowledgeable and helpful. Felt like I got best treatment in Houston. Like I was family More

by garryhagstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Sam Chau

Helpful
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Feb 09, 2022

Westside Lexus responded

Hi Garry - This glowing review makes our day! Thank you for choosing Westside Lexus and for stopping by to share your experience. We wish you many safe and happy miles ahead!

December 29, 2021

Dealership Rating
Employee Rating

The people at this dealership are very competent employees and are very professional in their actions More

by kvinta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parish, Manuel Gomez

Helpful
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Dec 30, 2021

Westside Lexus responded

Thank you for your confidence in our team! We are proud to have earned your business here at Westside Lexus and we hope to welcome you back again down the road.

November 21, 2021

Dealership Rating
Employee Rating

Most helpful and easy experience They appreciate you Most helpful and easy experience They appreciate you very much The most friendly people in all departments More

by duge60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Louis Blackmon, Eileen Gomez

Helpful
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Nov 22, 2021

Westside Lexus responded

Thank you so much for this fantastic review! We appreciate your support of Westside Lexus and hope to see you again soon!

October 11, 2021

Dealership Rating
Employee Rating

Great service! Chong Lee was the best! She did not hesitate to help me find the best vehicle that fit my needs. More

by Bryceyun1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Christian Davidson

Helpful
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Oct 11, 2021

Westside Lexus responded

Bryce - we're delighted to know that Chong was such a help to you! Thank you for taking a moment to share about your experience - the entire Westside Lexus team is so grateful. Drive safe!

August 29, 2021

Dealership Rating
Employee Rating

Tried w/Costco Auto program, but the internet team played games. Then had to find another sales agent and bought 350L AWD without Costco Program. More

by Shibuv0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Shekhar Shroff, John Loving, Alex Owens

Helpful
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Aug 30, 2021

Westside Lexus responded

This feedback is very concerning to read. It is our goal to make the purchasing process go smoothly for our guests, and I am sorry that this was not fully reflected in your experience. I would appreciate the chance to speak with you so I can better understand what went wrong here. I will search for your contact information, but in the meantime, please don't hesitate to reach out to me. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

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