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Neal Guidarelli
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Neal Guidarelli | Page 3
Service and Parts Director
Tom Wood Toyota
6408 Crane Drive
Whitestown, IN 46075
54 Reviews
Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a “Buy Here Pay Here” car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports…basically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.
Read moreDealership Experience
7 yrs, 2 mos
Industry Experience
19 yrs, 1 mo
54 Reviews
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54 Reviews of Neal Guidarelli
February 26, 2021
The dealership is okay, however, they are so busy, they do not take the time to really take care of your car. After leaving the dealership, I made a stop to eat, after that my car was completely dead, it w do not take the time to really take care of your car. After leaving the dealership, I made a stop to eat, after that my car was completely dead, it was not a big deal, the battery was really loose, they did not tighten it at all, they just left it loose, and I did it, no problem, however you take it to the dealer to avoid doing the work yourself. More
by KCS
Other Employees Tagged: Trey Fields, Alberto Rodriguez
Helpful 
October 20, 2020
Technicians were efficient and thorough. All staff communicated well and answered all of my questions respectfully. Great service! Price was very reasonable and I’ll be returning fir my next oil chang communicated well and answered all of my questions respectfully. Great service! Price was very reasonable and I’ll be returning fir my next oil change. More
by Sholaday
September 08, 2020
Fantastic service team! I am always happy with the excellent customer service that Neal and his team provide. I have trusted my Tacoma with them for many years now and never skipped a beat. thank yo excellent customer service that Neal and his team provide. I have trusted my Tacoma with them for many years now and never skipped a beat. thank you! More
by deltaboxii
Other Employees Tagged: Alberto Rodriguez
September 01, 2020
This dealership has always been first rate. The people make all the difference, especially Neil. I have purchased my cars there and serviced them there. The work has been top notch, but the people are why make all the difference, especially Neil. I have purchased my cars there and serviced them there. The work has been top notch, but the people are why I return. More
by Spadeiu13
Other Employees Tagged: Brad Myers, Dennis Smith
August 26, 2020
Wonderful service as always! Dropped my car off after hours and they had my service complete before my scheduled appointment time. Always great when they can exceed expectations! hours and they had my service complete before my scheduled appointment time. Always great when they can exceed expectations! More
by Sparky9445
Other Employees Tagged: Trey Fields
June 29, 2020
This was my second purchase from Tom Wood Toyota. I like the people there and their willingness to work with the customer. It’s where I will continue to go! Wayne Washington was excellent and a pleasure t the people there and their willingness to work with the customer. It’s where I will continue to go! Wayne Washington was excellent and a pleasure to work with. More
by mathews133
Other Employees Tagged: Wayne Washington
June 05, 2020
I traded in my car for a used f150, I couldn't be happier with the customer service I received from Wayne and Neil! Wayne went above and beyond making sure I was happy and Neil did every thing he could do to with the customer service I received from Wayne and Neil! Wayne went above and beyond making sure I was happy and Neil did every thing he could do to make sure my new truck was right. We will certainly be back when it is time to get a new car for the wife! More
by Jplatt_3
Other Employees Tagged: Wayne
April 16, 2020
I made my appointment the same day. The location is very convenient for me. The service was very good and I was kept informed from start to finish. very convenient for me. The service was very good and I was kept informed from start to finish. More
by Joevitale1
Other Employees Tagged: Kevin Vaughn, Matt Brown , Chad Cooper, Trey Fields, Alberto Rodriguez, Dennis Smith, EMMA TORRES, Joe Vitale
April 16, 2020
A Dealership Is Only As Good As Its Crew Outstanding professional and knowledgeable customer service well beyond what we encountered from their other local competitors (Ed Martin Toyota being Outstanding professional and knowledgeable customer service well beyond what we encountered from their other local competitors (Ed Martin Toyota being the absolute worst customer service we've experienced in a Toyota dealership anywhere in the US). If you have a high standard for honesty, integraty, attention to detail, and expect true commitment to delivering exactly what you want and them seeing it through then go to Tom Wood Toyota and ask for Matt Brown. As a Marine Corps veteran and the son of a former Nashville, TN dealership owner I know exactly what high standards looks like. After shopping around at other central Indiana Toyota dealerships we were pleasently shocked by what we experience in dealing with Matt Brown. I can't speak for the rest of the Tom Wood sales department, but Matt Brown is old school customer service perfected in today's world. My dad would've been extremely happy to have him on his sales team and after our experience I consider Matt Brown to be a friend that I would be happy to return a favor to anytime. More
by Kopfjager
Other Employees Tagged: Matt Brown
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