Nate Lorenzen | Page 3

Excellent and courteous service; very helpful and informative. Nate was a consummate professional. Thank you for the many years. informative. Nate was a consummate professional. Thank you for the many years. More

by sw1 Verified Customer Verified Customer

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I brought my car in on Thursday of last week for a software recall, and for concerns I had about my tires, my tire pressure monitor kept going off, and one tire happened specifically lower than the ot software recall, and for concerns I had about my tires, my tire pressure monitor kept going off, and one tire happened specifically lower than the others, I wasn’t sure there was nothing wrong with my tires after leaving the dealership picking up my car the tire pressure monitor went off again, I ended up having to take my car to a local shop by my house and my tire that I pointed out to a service advisor had a nail in it which was the reason my tire pressure monitor kept going off. I was annoyed that I had to leave my car overnight for the software recall, I asked twice if there would be an available loaner and was told no, when I was picked up from the dealership there were 4-5 loaners in the lot. I felt not only inconvenienced, and annoyed. Had there not been a recall I would not have taken my car to the dealership. From now on I will take my car to a dealership further from my home as clearly my business is not appreciated here. More

by stephanie_bruno Verified Customer Verified Customer

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Service department is well organized and efficient. Nate is amazing, very customer focused and a pleasure to work with. Nate is amazing, very customer focused and a pleasure to work with. More

by JGilbert Verified Customer Verified Customer

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Every time I visit Audi Danbury for service, I am reminded of how pleased I am that I bought my S5 from them! Service team is the best, Nate always takes care of me, keeps me updated and communicate reminded of how pleased I am that I bought my S5 from them! Service team is the best, Nate always takes care of me, keeps me updated and communicates with excellent guest service courtesy. What a pleasure! More

by Karen DF Verified Customer Verified Customer

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Service advisors have always been extremely helpful. Nate is super friendly and professional. Easy to schedule appointments. Nate is super friendly and professional. Easy to schedule appointments. More

by KMLATORRE Verified Customer Verified Customer

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Customer Service overall was Great! !! Very Courteous and knowledgeable. I would definitely recommend, a Pleasure! !! Very Courteous and knowledgeable. I would definitely recommend, a Pleasure! More

by JCOLON.9555 Verified Customer Verified Customer

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Was very pleased with the punctuality and the loner vehicle. Everyone seemed friendly. Will come back. vehicle. Everyone seemed friendly. Will come back. More

by RBWILCOX Verified Customer Verified Customer

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I am so happy with the entire experience at Audi Danbury. Nate was so professional and knowledgeable. He is a credit to your organization. Nate was so professional and knowledgeable. He is a credit to your organization. More

by MARYELLENFLEMMING Verified Customer Verified Customer

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Excellent service, Nate is fantastic, he was thorough and prompt as usual. I have no complaints prompt as usual. I have no complaints More

by freylikhman1974 Verified Customer Verified Customer

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Always very accommodating and a nice experience. I especially appreciate the no-hassle loaner since I live about an hour away. I especially appreciate the no-hassle loaner since I live about an hour away. More

by JAMDR Verified Customer Verified Customer

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