Morgann Hines
Morgann Hines at Arapahoe Kia
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Morgann Hines | Page 14

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.7
201 Reviews

Dealership Experience

2 yrs, 6 mos

4.7

201 Reviews

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201 Reviews of Morgann Hines

March 20, 2024

Dealership Rating
Employee Rating

Real professionals at Arapahoe Kia. No hassle, no hustle. Would definitely recommend. Shout out to Chelsea, she did it right! More

by KPRICE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Chelsea Lasley

Mar 21, 2024

Arapahoe Kia responded

Hi K Price! We're glad to know that you had a hassle-free experience at Arapahoe KIA! Your recommendation means the world to us. We'll make sure Chelsea hears about your positive feedback, too. Thanks for choosing us!

March 20, 2024

Dealership Rating
Employee Rating

Everyone there was so nice and helpful. We will continue to buy cars from them in the future. More

by FIELDINGFAMILY42719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Sean Kindle

Mar 20, 2024

Arapahoe Kia responded

Thank you for giving our Arapahoe KIA team an opportunity to earn your business! We appreciate your kind review and look forward to working with you again in the future!

March 19, 2024

Dealership Rating
Employee Rating

The sales manager Josh was great to work with. He understood our wants and worked to make it happen. He was very reasonable in addressing our car purchase. More

by RKINSCH46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Mar 20, 2024

Arapahoe Kia responded

Hi R Kinsch! It's great to know that Josh was able to assist you effectively with your car purchase at Arapahoe KIA. We appreciate the positive feedback! Thank you for your business!

March 17, 2024

Dealership Rating
Employee Rating

Problem could have been fixed without having to make a second visit by dealer saying they didn’t have the software at the time. Instead they tried to make me the expert repair technician by giving me a we More

by JM88012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Mar 18, 2024

Arapahoe Kia responded

We're disappointed to learn about the inconvenience you experienced during your recent visit. We always aim for seamless service, and we apologize if this wasn't met in your case. Your feedback is valuable and will help us improve our customer experience moving forward. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 16, 2024

Dealership Rating
Employee Rating

I needed an oil change and diagnostics done for an issue I was having with my blind spot sensors. I was able to get my oil changed, tires rotated and sensors fixed in a timely fashion. I was able to work wh More

by jcobb92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Mar 18, 2024

Arapahoe Kia responded

It's great to know that you had a positive experience at Arapahoe KIA. We're glad we could provide the services you needed in a timely manner and that our waiting area met your needs. Thanks for choosing us!

March 15, 2024

Dealership Rating
Employee Rating

I appreciate the expertise and advice that was given to me. Thank you for the great customer service. More

by JRODRIGUEZBRACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Mar 18, 2024

Arapahoe Kia responded

Hi J Rodriguez! We're glad you had a positive experience with our team at Arapahoe KIA. Thanks for the review and your appreciation of our customer service! We'll see you next time!

March 13, 2024

Dealership Rating
Employee Rating

Mark G was very helpful and answered all of my questions. He was very helpful in making sure that my car was fixed in a timely manner. I did not work directly with Courtney or Morgann, the people listed th More

by MELISSAMayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Mark G

Mar 14, 2024

Arapahoe Kia responded

Melissa, we're glad to know that Mark was able to assist you effectively at Arapahoe KIA. We appreciate your feedback and are here if you need any further assistance!

March 12, 2024

Dealership Rating
Employee Rating

The total experience was top notch and provided us with exactly what we came for! More

by JGOBBLE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Mar 13, 2024

Arapahoe Kia responded

Hi J Gobble! Thank you so much for your kind words! We're thrilled to hear that you had a top-notch experience with us and that we were able to deliver exactly what you were looking for at Arapahoe KIA. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

March 12, 2024

Dealership Rating
Employee Rating

Sean was wonderful working with my daughter on her first new car purchase. He didn’t pressure her in anyway, answered all her questions and he took the time to teach her about the car and all it’s features! More

by SARACGLENN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Chelsea with financing 5⭐️

Mar 12, 2024

Arapahoe Kia responded

Hi Sara! It's great to know that Sean was able to assist your daughter with her first new car purchase at Arapahoe KIA. We're glad she had a positive experience and we hope she enjoys all the features of her new ride!

March 11, 2024

Dealership Rating
Employee Rating

Great experience as always. Quick service and customer service is top notch. I left happy as always More

by CBREYONABREE
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Mar 11, 2024

Arapahoe Kia responded

Hi C Breyona!Thank you for leaving us this five-star review and kind words about our service team at Arapahoe KIA! We'll see you next time!

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