Monica Kinas | Page 2

This was by far the BEST experience I've ever had in purchasing a car! Leif Johnson Ford has an incredible process, customized client service, and the details make the difference. Monica Kinas guided me purchasing a car! Leif Johnson Ford has an incredible process, customized client service, and the details make the difference. Monica Kinas guided me in selecting a car that was a perfect fit for me and hit all my criteria. And she did it with style - I had fun! Plus Brian Graham then went above and beyond to make it work for me financially, and educated me at every step along the way. It was an empowering experience, I feel solid about my decision, and the support from the entire dealership is the biggest blessing. I won't go anywhere else again - this dealership is head and shoulders above the rest! More

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As always, very friendly staff who have a lot of knowledge about cars. I recommend Leif Johnson Ford to all my friends for all their car needs. knowledge about cars. I recommend Leif Johnson Ford to all my friends for all their car needs. More

by HARRIS_LARRY Verified Customer Verified Customer

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Initial diagnosis incomplete. Car returned toLJ,w/in one hour . Little response to inquiries . Dealer called wrong Phone # when car ready,5 day delay in getting car back . Two weeks wasted asking Ford to co hour . Little response to inquiries . Dealer called wrong Phone # when car ready,5 day delay in getting car back . Two weeks wasted asking Ford to cover expense . More

by BARBARANEUFELD Verified Customer Verified Customer

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A special Thank you to Jaime for all the updates/status on my car. Jaime thank you for the EXCELLANT customer service. My experience with Leif Johnson Ford was easy thank you very much. on my car. Jaime thank you for the EXCELLANT customer service. My experience with Leif Johnson Ford was easy thank you very much. More

by NICHOLE Verified Customer Verified Customer

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Awesome service, always! Friendly staff, attentive and they keep you informed every step of the way. I would recommend anyone who owns a Ford to have their vehicle serviced here! they keep you informed every step of the way. I would recommend anyone who owns a Ford to have their vehicle serviced here! More

by Dnesmith Verified Customer Verified Customer

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Service agents were very pleasant to deal with. They understood my service needs offered advice all at the same time not over selling it being pushy. understood my service needs offered advice all at the same time not over selling it being pushy. More

by AACUNA Verified Customer Verified Customer

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Megan was very helpful, friendly and made me feel appreciated. She did a great job. I have a service plan and in the past, other service writers were indifferent to my business often ignoring me a appreciated. She did a great job. I have a service plan and in the past, other service writers were indifferent to my business often ignoring me as I stood for as much as 10 minutes in the service lane without even being recognized. I have even left messages to set appointments for service and never recieved a call back. This was not the case during this visit. I went to covert Ford on Friday to look at trading in my car. They gave me a better deal than what you guys gave me but the service plan I have with you was one of the factors in me walking away from the deal. Megan has given me hope that service is improving. I still have to bring my car back for a mechanical repair but I was told it will take two days to get the car diagnosed and no rental cars were available. I will have to wait a week or so to arrange transportation so I can return for this repair. Hope I will continue to be treated as Megan did last week. More

by DSANCHEZ2108 Verified Customer Verified Customer

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Excellent customer service and detail from the TEAM of service techs to the customer service Team. They each make you feel welcomed, value, special & important. service techs to the customer service Team. They each make you feel welcomed, value, special & important. More

by srboyer Verified Customer Verified Customer

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I had excellent service and was asked by several different people if I needed anything. It definitely felt like I was taken care of. It was nice to be greeted by everyone different people if I needed anything. It definitely felt like I was taken care of. It was nice to be greeted by everyone More

by HAROLDSNYDER Verified Customer Verified Customer

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everything was very good. the service manager, mandy was friendly and courteous. the wait time was just as stated which is important to me since i have other obligations. friendly and courteous. the wait time was just as stated which is important to me since i have other obligations. More

by D_HEINEMANN1@YAHOO.COM Verified Customer Verified Customer

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