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Mj Davis
Mj Davis at Shottenkirk Toyota Granbury
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Mj Davis | Page 2

Cashier

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.8
16 Reviews

Dealership Experience

9 mos

4.8

16 Reviews

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16 Reviews of Mj Davis

November 23, 2023

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Employee Rating

Juan and Alex were excellent and made my experience great. I would buy again from this dealership. More

by BSPALDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez, Tyronne Wells , Christopher McCann-Flannery, DONTE PATTERSON

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Dec 10, 2023

Shottenkirk Toyota Granbury responded

BSPALDING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 18, 2023

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Employee Rating

Donte was amazingly friendly and helpful throughout the process. Deffinately would like to see him here for a long time as I have seen many of the people checking in vehicles for service come and go. More

by wandrey_dbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DONTE PATTERSON

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Nov 20, 2023

Shottenkirk Toyota Granbury responded

wandrey_dbz, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 17, 2023

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Employee Rating

Alex was outstanding! Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved More

by Ryan Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez , Christopher McCann-Flannery, DONTE PATTERSON

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Nov 20, 2023

Shottenkirk Toyota Granbury responded

Ryan Peterson, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

November 11, 2023

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This is the second vehicle we have bought from ShottenKirk Granbury. We won’t go anywhere else. Alex and Garland were amazing. They made sure our needs were met. Excellent customer service!! More

by Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez

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Nov 13, 2023

Shottenkirk Toyota Granbury responded

Christie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 09, 2023

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Employee Rating

Makalalynn service advisor was super kind, friendly. I appreciate the service manager giving me a little break on the price since it was a very expensive part. More

by susanbanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells , Christopher McCann-Flannery

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Nov 09, 2023

Shottenkirk Toyota Granbury responded

susanbanker, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 03, 2023

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Employee Rating

Appt at 2:30pm left at 6:15 poor tech poor service techs couldn’t make up minds who would test drive More

by MARGARETCOOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Young man with bad leg only one that cared

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Nov 05, 2023

Shottenkirk Toyota Granbury responded

MARGARETCOOK1, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

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