Mitch Weiss | Page 20

What makes a car purchase a positive experience? Quality and value are obviously near the top. Toyotas are consistently the best in terms of reliability and resale. So narrowing to a Toyota Quality and value are obviously near the top. Toyotas are consistently the best in terms of reliability and resale. So narrowing to a Toyota is a no-brainer. But for me what makes the biggest difference is the character and integrity of the dealer's leader and his team. I need to trust the people I'm buying from. Interpersonal qualities of character and integrity are what led me to purchase three Toyotas from Del in the last 6 months. Jim Lopez has assembled a great team. Unlike many GM's, Jim has his ear to the ground and responds to issues as if he were personally selling every car. Mitch Weiss on the sales floor did everything I could ask for........promptly and clearly answering every text, email, and request. My wife and I are grateful for how Jim and Mitch responded to our situation this past week. They're good men.. ~ DaveS More

Helpful 0

Report | Print

People were great, selected car and closed deal in less than 2 hours. A sales person greeted me in the, she then went inside and got the internet rep, miss bookman, who came out immediately along with mi than 2 hours. A sales person greeted me in the, she then went inside and got the internet rep, miss bookman, who came out immediately along with mitch wiess. More

by LENHARH Verified Customer Verified Customer

Helpful 0

Report | Print

From the 1st phone call dealing with Mitch to coming in to pickup my taco was a such a smooth experience. Joshua showing me the in’s and out’s of getting the most out of all the electronics and Ken handlin to pickup my taco was a such a smooth experience. Joshua showing me the in’s and out’s of getting the most out of all the electronics and Ken handling the finances was a great experience! Fantastic work by all made for a great day! Thankyou guys. More

Helpful 0

Report | Print

Helped us out with a bad situation. At first was complicated but they put there best foot forward and resolved the old issue and we walked out with a new vehicle. complicated but they put there best foot forward and resolved the old issue and we walked out with a new vehicle. More

by CM Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership that I will continue to do business with for years to come. Excellent customer service with zero haggling. I highly suggest anyone looking to buy a Toyota go to Del! for years to come. Excellent customer service with zero haggling. I highly suggest anyone looking to buy a Toyota go to Del! More

by CUEVAS_KYLE86 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was very helpful and friendly! I love my new Toyota 4Runner off road premium. Thank you Nikki, Mitch and Joshua! You guys are the best! Toyota 4Runner off road premium. Thank you Nikki, Mitch and Joshua! You guys are the best! More

by MRICH4RI3S77 Verified Customer Verified Customer

Helpful 0

Report | Print

I apologize in advance for the long review, but my experience warrants it. I've purchased/leased about 6 vehicles during my lifetime for myself and my wife and this experience was by far the best one experience warrants it. I've purchased/leased about 6 vehicles during my lifetime for myself and my wife and this experience was by far the best one. I live out of state and was looking for a Tundra. Not only was the inventory where I live pretty depleted, but the prices that they were asking for were just out of reach for me as this vehicle was going to be more of a secondary vehicle to haul my kids to fun activities. I had heard great things about Del Toyota, so I reached out and dealt with Mitch. Mitch dealt with me every step of the way and kept me informed as to the status of the vehicle as it was in Transit from the Manufacturer. The dealer facilitated everything for me. I also wanted to add a TRD Dual Exhaust and Mitch made sure that they got it in stock and had it installed for me before I made the trip from out of state. The vehicle arrived Tuesday April 6. I went to the dealership yesterday (April 10) and was greeted immediately. My first impression of this dealership was great as it was open, clean, and everyone was smiling, including the customers that were walking around, For whatever reason you just don't see that where I live. Mitch met with me right away, gave me my owners manual, keys, and said finance was ready for me. I spent about 5 minutes with Mitch, another 5 minutes with Sean in finance, just signing paperwork that was already waiting for me, and then Joshua (The Tech Guy). We went outside to the truck and he sat down with us and went over EVERYTHING. He set up my Toyota application, connected my bluetooth/apple CarPlay and showed me all of the features/buttons and what they all do. I've never seen such a person so happy to help/dedicated to making sure that we understood everything before we drove off of the lot. I'm not even exaggerating when I say he spent a good 20-30 minutes with us making sure that we were confident on how everything works. I was completely blown away. I will be using Del Toyota from now on when my leases are up. This was a completely zero stress, zero aggravation experience even from driving from out of state. All of the car rental companies are just a minute down the road, so I rented a car from home for a one way trip with my wife and we had a nice relaxing road trip, while picking up the truck I have been looking at for the past 4 years. Thank you Mitch, Joshua and Sean for everything, and when my wife's lease is up, we will be seeing you again for a new Sienna. Josh I can't wait to see what kind of technology the "Future" holds for Toyota! A++++++++++ More

Helpful 0

Report | Print

Mitch and Josh it was a great help you did a wonderful job and there please from both of them I’ll definitely come back for another car job and there please from both of them I’ll definitely come back for another car More

Helpful 0

Report | Print